As a IT Specialist, you will provide technical and administrative support for services and recommends solutions that meet current and future IT and telecommunication needs of customers in support of their global missions and functions.Learn more about this agency
The position is located in The General Services Administration, Federal Acquisition Service, Information Technology Category, in the following location: Washington, DC
- Maintains knowledge of current IT and telecommunications technology and of associated emerging technologies and their applicability to customers. These current and emerging technologies include but are not limited to optical transport networks, software-defined networks, wireless, mobility, satellite, Ethernet, unified communications, IP/enterprise network infrastructures, and cloud based-services.
- Monitors technological changes and developments associated with these technologies.
- Initiates actions to develop new programs and contracts and updates existing programs and contracts to ensure the most current technologies and services are being made available to customers.
- Analyzes existing technology and performs product and services research to ascertain what near-future technology can be developed to address customers' projected service requirements.
Occasional travel - Occasional Travel
Job family (Series)
Conditions of Employment
- US Citizenship or National (Residents of American Samoa and Swains Island)
- Meet all eligibility criteria within 30 days of the closing date
- Meet time-in-grade within 30 days of the closing date, if applicable
- Register with Selective Service, if you are a male born after 12/31/1959
- Direct Deposit of salary check to financial organization required.
If selected, you must meet the following conditions:
- Receive authorization from OPM on any job offer you receive, if you are or were (within the last 5 years) a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch.
- Serve a one year probationary period, if required.
- Undergo and pass a background investigation (Tier 2 investigation level).
- Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
For each job on your resume, provide:
- the exact dates you held each job (from month/year to month/year)
- number of hours per week you worked (if part time).
If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.
For a brief video on creating a Federal resume, click here.
The GS-14 salary range starts at:
Washington, DC - $121,316
If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.
Applicants applying for the GS-14 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND one year of specialized experience equivalent to the GS-13 level in the Federal service as described below:
IT SPECIALIST COMPETENCY REQUIREMENTS:
- Attention to Detail - This skill is generally demonstrated by assignments where the applicant investigates and evaluates "state of the art" technology of the industry.
- Customer Service - This skill is generally demonstrated by assignments where the applicant confers with users to evaluate the effectiveness of, or identify the need for, computer programs or management systems.
- Oral Communication - This skill is generally demonstrated by assignments where the applicant persuades others to take a particular course of action or to accept findings, recommendations, changes, or alternative viewpoints.
- Problem Solving - This skill is generally demonstrated by assignments where the applicant identifies and accommodates technology and resource constraints.
SPECIALIZED EXPERIENCE REQUIREMENTS:Specialized experience is demonstrated by technical-hands on experience within an IT, telecommunications or network services organization providing services to the organization's internal and external customers including performing the following: managing positive relationships with external and internal organizations, developing requirements and marketing approaches; conducting IT, telecommunications and network services strategic planning and industry analysis; analyzing, evaluating, and resolving problems and requirements in IT, telecommunications and network services; coordinating and analyzing findings and making recommendations on substantive programs; reviewing and preparing technical and pricing reports and contract documents; having substantive IT, telecommunications and network services acquisition experience including: vendor negotiation, creation of contract clauses and service level agreements, and vendor evaluation
- Bargaining Unit status: NFFE
- Relocation-related expenses are not approved and will be your responsibility.
- GSA does not accept applications or application materials submitted with Government-paid postage.Additional vacancies may be filled from this announcement as needed; through other means; or not at all.
- We are also accepting applications from all U.S. Citizens and Nationals under Vacancy Announcement # 20FASA034MDDE. You must apply separately to each announcement to be considered for both.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated on the questions you answer during the application process, which will measure your overall possession of the following competencies or knowledge, skills, and abilities. Your responses to these questions must be supported by your resume or your score may be lowered.
- Mastery of knowledge of current information technology and telecommunications and an awareness of associated emerging technologies and their application within the Federal Government to advise customer agencies in the analysis of complex mission requirements and applying information technology in efficiently and effectively meeting these requirements.
- Ability to foster productive contacts with Government and private industry to maintain and enhance technical knowledge and skills, including liaison with academic communities and professional groups to ensure expanding competence in the field and to stay abreast of the state-of-the-art.
- Expert knowledge of network management, telecommunications service management, telecommunications pricing and customer related billing management issues.
- Mastery of knowledge of the laws and regulations governing the acquisition and use of information technology and telecommunications acquisition processes in the Federal service to plan and direct the acquisition of those services to ensure the technical accuracy and priority of products and service furnished under such contracts.
- Skill in project management to ensure projects meet identified objectives, are completed on schedule, and offer well supported and technically sound conclusions and recommendations.
- Mastery of knowledge of policy and planning concepts and practices, program and project methodologies, and advanced applications tools and technologies to provide advice on and devise solutions to a wide range of complex and IT and telecommunications management problems and issues.
- Mastery of business management concepts, principles, and practices sufficient to permit the incumbent to serve as the manager of initiatives for major enterprises/systems projects or programs from the preliminary planning phase throughout the entire life cycle.
- Mastery of knowledge of state-of-the-art business practices both in government and industry to analyze business requirements, assess project feasibility and to define current and future business environments
If you are eligible under Interagency Career Transition Assistance Plan or GSA’s Career Transition Assistance Plan(ICTAP/CTAP), you must receive a score of 85 or higher to receive priority.
To preview questions please click here.
Background checks and security clearance
Drug test required
ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.
Note: If required to submit an SF-50 (Notice of Personnel Action), an equivalent agency Notice of Personnel Action form is acceptable. Such document(s) must show all of the following: effective date, position, title, series, grade, and rate of basic pay, tenure group 1 (career) or 2 (career-conditional), position occupied group, and name of agency. If you are a GSA employee (except in the OIG), you are not required to submit an SF-50.
- If you are a 30% or more disabled veteran, VEOA or VRA applicant or qualified spouse, widow/widower, or parent:
- Copy of your Certificate of Release or Discharge From Active Duty, DD-214 that shows the dates of your active duty service. If selected, a DD-214 showing your type of discharge (member 4 copy) will be required prior to appointment.
- If you are a disabled veteran, or are applying under VRA or VEOA as a spouse, widow/widower, or parent of a veteran, submit both of the following in addition to the DD-214:
- If you are active duty military- Certification on a letterhead from your military branch that includes your rank, character of service (must be under honorable conditions) & military service dates including discharge/release date (must be no later than 120 days after the date the certification is submitted).
- If you are a current Federal employee or Reinstatement Eligible: Submit your latest SF-50.
- If you are eligible under an Interchange Agreement: Submit your latest SF-50.
- If you are a former Peace Corp or VISTA volunteer: Submit your Description of Service.
- If you are a current or former Land Management Agency Employee - Submit a and b:
- one or more SF-50s, including your most recent one that shows you were on a competitive time-limited appointment(s) with a Land Management Agency and served on the appointment for a period(s) totaling more than 24 months without a break of 2 or more years.
- Copy of your agency’s annual performance appraisal(s) or written reference(s) from a supervisor at the agency verifying satisfactory performance during your appointment(s).
- If you have a disability: Submit proof of eligibility. For information on eligibility and required documentation, refer to USAJOBS’s People With Disabilities page.
- If you are applying under another special appointment authority: Submit proof of your eligibility under the appropriate appointment authority. See USAJOBS's Resource Center for more information.
- If you are ICTAP/CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.
- Current or Former Political Appointees: Submit SF-50.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
- If you are a 30% or more disabled veteran, VEOA or VRA applicant or qualified spouse, widow/widower, or parent:
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
You will have access to many benefits including:
- Health insurance (choose from a wide range of plans)
- Life insurance coverage with several options
- Sick leave and vacation time, including 10 paid holidays per year
- Thrift Savings Plan (similar to a 401(k) plan)
- Flexible work schedules and telework
- Transit and child care subsidies
- Flexible spending accounts
- Long-term care insurance
- Training and development
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job.
To begin, click the Apply Online button on the vacancy announcement.
- Sign in or register on USAJobs and select a resume and documents to include in your application.
- Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
- Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
- Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer); USAJOBS (click the "USAJOBS" link to complete the transfer process) or FAX (read the “Fax instructions” provided prior to printing the Fax Cover Sheet and faxing your information).
Need Assistance in Applying? Contact the HR representative listed on the announcement prior to the application deadline. We are available to assist you Monday-Friday during normal business hours. You must receive HR approval before deviating from these instructions. Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.
Agency contact information
Mrs. Marquis Davis
AddressGSA, Federal Acquisition Service
General Services Administration
Washington Area Service Center
1800 F Street NW
Washington, District of Columbia 20405
After the closing date/deadline:
- ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
- REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
- SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
- FINAL JOB OFFER: Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes.
- FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your status by logging into USAJOBS. Go to My USAJOBS and then to Applications.
Thank you for your interest in working for U.S. General Services Administration!
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Legal and regulatory guidance
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/560399000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.