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    The VA Northeast Ohio Healthcare System is recruiting for a Training Specialist. The Training Specialist will function in Healthcare Technology Service.

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    • Evaluates the need for and initiates changes/updates to Telehealth course content to accomodate subject matter delivery or student learning needs.
    • Determines Telehealth course subject matter adaptations based on changes.
    • Determines necessary course delivery adaptations to accommodate students with complicated or persistent learning difficulties.
    • Demonstrates Telehealth training techniques to Provisional Master Preceptor trainees and all other staff involved in Telehealth activities as needed.
    • Oversees and can independently instruct internal end-user certification and annual competency renewal courses in Home Telehealth (HT), and Clinic Based Telehealth (CBT), including Clinical Video Telehealth (CVT) and Store Forward Telehealth (SFT) modalities.
    • Serves as a subject matter technical expert and is responsible for independently planning, organizing, and delivering courses covering advanced technical Telehealth systems.
    • Conducts courses that, in some instances, need to meet certification criteria from VA National Telehealth Training Centers and continuing medical education requirement governing bodies.
    • Develops and implements training opportunities for the VA Northeast Ohio Healthcare System and VISN 10 Telehealth programs.
    • Monitors programmatic compliance, ensures there is appropriate follow up with non-compliant staff.
    • Serves as the main training resource for the VA Northeast Ohio Healthcare System as well as the main training point of contact for Telehealth Clinical Technicians, Care Coordinators, Imagers, Readers and all other Telehealth stakeholders.
    • Develops and disseminates information concerning available Telehealth training and coordinates the training schedule accordingly.
    • Identifies the need for remedial Telehealth related trainings through data, quality, and chart audit reviews.
    • Acts as the primary reviewer of Telehealth clinical documentation and uses the review to guide and direct remedial training.
    • Stays up-to-date on the use and function of all Telehealth technologies used throughout the VA Northeast Ohio Healthcare System.
    • Utilizes innovative approaches to perform a variety of duties related to special projects involving training, and when necessary clinical or administrative issues.
    • Extracts and assembles information, conducts analysis, and develops reports or presentations through the use of computer software.
    Work Schedule: Monday - Friday, 8:00am to 4:30pm
    Compressed/Flexible: Not Available
    Telework: Not available
    Virtual: This is not a virtual position.
    Position Description/PD#: Training Specialist/PD91114-O and PD91115-O
    Relocation/Recruitment Incentives: Not authorized
    Financial Disclosure Report: Not required

    Travel Required

    75% or less - You may be expected to travel within the Community Based Outpatient Clinics for this position.

    Supervisory status


    Promotion Potential


  • Job family (Series)

    1712 Training Instruction

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/559730200. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.