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    You are encouraged to read the entire announcement before you submit your application package.  Your application may not receive full consideration if you do not follow the instructions as outlined.  

    This position is located in the Ronald Reagan Building and International Trade Center, 1300 Pennsylvania Ave., NW., Washington, DC,  in the Bureau for Democracy, Conflict and Humanitarian Assistance, Office of Transition Initiatives (DCHA/OTI).

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    This  position is located in a dynamic office supporting the implementation of programs that advance international peace and stability. The Supervisory Program Specialist (Deputy Division Chief) is responsible for overseeing and empowering team leads managing workforce planning, recruitment, contracts, performance management, travel and administrative support in an office primarily comprised of U.S. Personal Services Contractors (USPSCs). The division is comprised of approximately 39 staff depending on contingency requirements.

    The Supervisory Program Specialist guides the goals and objectives for an operations support division, overseeing the work of four to six teams, technical staff, and administrative support staff.  The division provides a range of administrative and management support to ensure effective implementation of the Office’s mission. Operations are complicated by ever-changing needs of the Office’s mission to advance peaceful, democratic change in conflict-prone countries. This requires an agile organization that can take advantage of critical windows of opportunity in unstable environments to provide on-the-ground, fast, flexible, catalytic short-term assistance that promotes movement toward political and social stability and democracy. 

    The Supervisory Program Specialist:

    • Performs the management functions relative to the staff supervised. Establishes guidelines and performance expectations for staff members, which are clearly communicated through the employee performance management system. Observes workers' performance; demonstrates and conducts work performance critiques.  Provides informal feedback and periodically evaluates employee performance following the performance evaluation process.
    • Designs staffing plans to meet overall program objectives, ensures staff work objectives and tasks are well defined, and ensures recruitment is initiated immediately when staffing needs arise. Ensures staff are highly qualified and trained and mentored in all critical aspects of operations and programming.
    • Plans, organizes, and carries out analytical studies involving the planning, development, and implementation of support functions for a major agency program of national scope and impact. Participates in the development and documentation of long- and short-range planning efforts. Makes recommendations on planning efforts that can be undertaken within existing resource levels and advises on the impact of efforts that require additional resources.
    • Prepares and contributes to reports and presentations on operations planning and implementation. Identifies and proposes solutions to management problems which are of major importance to planning direction.
    • Liaises with Agency management and human resource offices to advocate for Office requirements. Ensures staff follows policies and procedures. Ensures appropriate waivers are employed to enable efficient program response.  Initiates and maintains effective relationships with institutional contractors, implementing partners, other agencies, and administrative support staff in Agency offices, sharing procedures and systems to review good administrative practices and seek out innovative ways of doing business to improve efficiency and effectiveness.
    • Exercises decision making authority through the development and contribution of systems and business processes that ensure efficiency and rapid response, with wide latitude for exercise of independent judgment.
    • Provides recommendations for the resolution of administrative problems. Assists teams in the creation and/or maintenance of information products. Ensures effective office workforce planning and recommends actions to the supervisor to ensure maximum effective use and placement of personnel.

    Travel Required

    Occasional travel - Travel to overseas countries is required

    Supervisory status


    Promotion Potential

    14 - Full performance level is GS-14

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/558910600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.