This position is located in the FEC, Office of the Chief Information Officer (OCIO), Deputy CIO for Enterprise Architecture. The FEC OCIO provides cross-discipline technical guidance for technologies and infrastructure used, guiding development and administration processes, and helping stakeholders understand potential solutions, risks, and costs from the perspective of the ever-changing technology landscape.Learn more about this agency
This is a Bargaining Unit position
As the Information Technology Specialist (Application Software) in this position, you will:
- Analysis of system logs to identify potential issues as well as resolution of production issues.
- Deliver solutions to both technical and non-technical end users.
- Coordinate management of highly complex specialized systems hardware and software technology including local and virtual networks that support the design, development and deployment of complex enterprise applications/systems.
- Collaborate with business owners to understand and develop business and functional requirements.
- Conduct usability testing to improve user experience, enhance, maintain, and troubleshoot application requests including performance, capacity, availability, serviceability and recoverability.
Job family (Series)
Conditions of Employment
- You must be a U.S. citizen or national.
- You must be able to pass a background investigation.
- Males born after 12/31/1959 must be registered or exempt from Selective Service (see Legal and regulatory guidance below).
- You may be required to serve a 2 year probationary period.
- Direct Deposit of Pay is required.
- You must meet eligibility and qualification requirements within 30 days of the closing date of this announcement.
QualificationsIn order to qualify, you must meet the education and/or experience requirements described below. Your resume must clearly describe your relevant experience. If qualifying based on education, a copy of your unofficial transcripts must be provided with your application.
Requirements for the GS-11: Have at least one full year of specialized experience that is IT-related. This must include activities such as: (1) participating in activities associated with ensuring compliance with enterprise architecture; (2) participating in customer and management involvement throughout the software development process; (3) resolving critical issues affecting the configuration of Information Technology (IT) infrastructure; (4) reviewing program documentation, and evaluating new application software technologies. This experience must be comparable in scope and responsibility to the GS-9 grade level in the Federal service (obtained either in private or public sectors).
B. Have successfully completed a Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to such a degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or a Ph.D. or equivalent doctoral degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
Requirements for the GS-12: Have at least one full year of specialized experience that is IT-related. This must include activities such as: (1) ensuring customer and management involvement throughout the software development process. (2) collaborating with business owners to understand and develop business and functional requirements; (3) delivering solutions to both technical and non-technical end users; (4) planning and designing systems architecture such as writing and debugging codes; (This experience must be comparable in scope and responsibility to the GS-11 grade level in the Federal service (obtained either in private or public sectors).
Requirements for the GS-13: Have at least one full year of specialized experience that is IT-related. This must include activities such as: (1) focusing on improving quality, service and responsiveness to client communities. (2) ensuring customer and management involvement throughout the software development process; (3) delivering solutions to both technical and non-technical end users; (4) planning and designing systems architecture such as writing and debugging codes. (5) drafting project plans and identifying resource requirements; (This experience must be comparable in scope and responsibility to the GS-12 grade level in the Federal service (obtained either in private or public sectors).
Your experience must be IT-related and it must demonstrate each of the following competencies listed below. In addition, you must provide a cover letter describing your experience with the competencies identified below:
Attention to Detail-Is thorough when performing work and conscientious about attending to detail.
Customer Service-Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication-Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving-Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Application Software-Coordinates the designing, documenting, developing, modifying, testing, installing, implementing, and supporting of new and existing applications.
Enterprise Architecture-Development and interpretation of strategies and policies governing the planning and delivery of services throughout the organization.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website.
Part-time or unpaid experience: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
Volunteer or unpaid experience: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment.You will receive credit for all qualifying experience, including volunteer experience.
Are you using your education to qualify? You must provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement.
Foreign education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, click here. You must provide translated transcripts.
FEC offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; or transportation subsidies.
If you receive a tentative offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
Additional selections may be made from this announcement.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement closes, we will conduct a review of your application package to verify your eligibility and qualifications. If you are found qualified, your application will move forward to additional phases of the review process which will determine the best qualified candidates. Please follow all instructions carefully. Errors or omissions may affect your eligibility.
You will be evaluated on the following competencies:
- Application Software
- Attention to Detail
- Customer Service
- Enterprise Architecture
- Oral Communication
- Problem Solving
Category Rating: Your application will be evaluated and rated under Category Rating selection procedures. Once the application process is complete, a review of your résumé and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this position. If, after reviewing your résumé and supporting documentation, a determination is made that you have inflated your responses when compared to your background information, your category rating may be adjusted to more accurately reflect your skills and abilities, or you may be rated ineligible. Please follow all instructions carefully. Errors or omissions may affect your eligibility. Qualified candidates will be assigned to a quality category. The quality categories are:
Best Qualified: Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for this position.
Highly Qualified: Candidates in this category possess good skills and experience above the minimum requirements for this position.
Qualified: Candidates in this category meet the minimum education and/or experience requirements for this position.
The Category Rating Process does not add veteran's preference points, but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligible who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except for scientific or professional positions at the GS-09 level or higher.
Background checks and security clearance
Drug test required
To apply for this position, you must provide a complete Application Package which includes:
- Your Resume listing hours worked per week, dates of employment (month/year) and duties performed for each position held.
- Transcripts if qualifying based on education.
- Cover Letter which addresses the competencies identified in the Qualifications section above. Please limit your cover letter to 2 pages.
- Veterans' Preference Documentation (if applicable):
All Veterans: DD-214 (Member 4 copy is preferred), which includes character of service, or for Active Duty Service Members a certification which includes service dates, type of separation, and character of service. A "certification" is a written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is submitted.
Disabled Veterans: VA Disability Letter (with percentage of disability) OR document of disability determination from a branch of the armed forces which reflects a compensable service-connected disability rating.
Derived Preference: The spouse, widow/widower, or mother of a veteran may be eligible to claim veterans' preference when the veteran is unable to use it. To do so, you must submit an SF-15 and the documentation required by that form.
Active Duty Service Members: The VOW Act Chapter 21 of Title 5, United States Code (U.S.C.), Section 2108a, requires Federal agencies treat active duty service member as veterans, disabled veterans, and preference eligible, when they submit, at the time they apply for a Federal job, a "certification" of active service in lieu of a DD214, assuming the service member is otherwise eligible. A "certification" letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. The service member's military service dates are necessary in order to determine whether he or she meets the definition of "veteran" under 5 U.S.C. 2108(1). The "certification" must reflect the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date of submission. The "certification" must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters and must indicate when your terminal leave will begin (if applicable), your rank, dates of active duty service, the type of discharge and character of service (i.e. honorable). Further, under paragraph (h) of the rule, agencies are required to verify a qualifying separation from military service prior to appointment, through the DD214 or other appropriate documentation. Your preference and/or appointment eligibility will be verified prior to appointment. Active duty members that fail to provide a valid "certification" of service with their initial application will be found "not eligible." Military members may be appointed before the effective date of their military retirement/separation if member is on terminal leave.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section.
The complete application package must be submitted by 11:59 PM (ET) on 01/29/2020 to receive consideration.
To begin, click Apply Online. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. You will receive an email notification when your application has been received for the announcement.
To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
Agency contact information
AddressFederal Election Commission
Office of Chief Information Officer (OCIO)
1050 First Street, NE
Washington, DC 20463
Once your complete application is received, we will conduct an evaluation of your qualifications. Additional phases of the review process will determine the best qualified candidates, and whether or not your application is referred to the selecting official. You will be contacted directly if further evaluation or an interview is required. You will receive notifications by email about the status of your application throughout this process.
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Legal and regulatory guidance
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/556614900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.