Serves as an Operations Control Center (OCC) Specialist within the Technical Operations Service Unit, NAS Security & Enterprise Operations (NASEO) Directorate, National Operations Group (NOG) located at an OCC responsible for coordinating maintenance and operational activities with other FAA personnel and local, state other Federal and private sector agencies to ensure continued system operations.Learn more about this agency
- Develops workable solutions for use in resolving unanticipated situations adversely affecting heavily utilized or operationally critical components of the NAS. Takes decisive action to resolve major problems and assure the continuous availability and total reliability of NAS services.
- Recognized for a high level of technical expertise on legacy and newly developed systems within a large facility or multiple facilities over a large geographic area.
- Work requires maintaining technical expertise on complex systems and/or emerging technology systems Interrelationships and management of the NAS.
- Resolves restoration problems with minimal impact to the NAS. Ensures that all events are logged appropriately. Responsible for issuing and cancelling applicable NOTAMS.
Coordinate with multiple air traffic entities to shutdown and restore facilities, systems and services to prevent activities from disrupting air traffic operations.
Applies comprehensive technical knowledge to maintain and protect the integrity and safety of all components and systems for NAS service delivery.
Carries out work in accordance with overall plans and objectives of the organization, resolving problems as they arise and making adjustments as necessary to deal with unanticipated situations and organizational needs.
Plans, coordinates, and performs work with a high degree of independence, keeping the supervisor advised only of the most critical issues.
Resolves unique technical problems without managerial intervention, providing coordination and suggesting solutions.
Duties have a direct impact on the NAS.
Occasional travel - The job may require travel from time- to-time, but not on a regular basis. The travel may be for training or other work-related duties.
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