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    Duties

    Summary

    This position is located in the Bureau of Consular Affairs, Passport Services Directorate, Office of Adjudication, Adjudication Oversight Division (CA/PPT/S/A/AO), Department of State. The mission of this division is to conceive and provide continuous and standardized audit oversight to the passport adjudication program across the United States. 

    If eligible, applicants to this announcement may be referred to other positions in other Bureaus/Offices in the Department.

    Learn more about this agency

    Responsibilities

    • Analyzes the current adjudication audit program; recommends new standardized and periodic adjudication audits to meet needed review targets; plans and conducts adjudication audits and validation studies on a regular basis.
    • Recommends new oversight policy/procedures, ensuring specific and measurable performance indicators.
    • Participates in bi-weekly video or telecons with Adjudication Managers; participates in monthly/quarterly video or telecons and yearly Adjudication Managers' training and development seminar.
    • Assesses effectiveness of support and makes recommendations (if applicable) to management at agencies/centers and headquarters to improve the program

    Travel Required

    Occasional travel - Occasional Travel may be required

    Supervisory status

    No

    Promotion Potential

    13

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/553404500. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.