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    Summary

    WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SB/SE) DIVISION?  The Small Business/Self-Employed (SB/SE) Division provides examinations and taxpayer education services for about 7 million small businesses and upwards of 33 million self-employed and supplemental income taxpayers.

    See "Other Information" for Locations.

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    Responsibilities

    WHAT DOES AN REVENUE OFFICER, SENIOR PROGRAM ANALYST DO?  As a Revenue Officer, Senior Program Analyst, you will provide a wide range of analytical and evaluative methods and techniques to evaluate complex projects and studies to identify problem areas, trends, and deficiencies affecting Collection operations. Develop corrective action plans, and propose and implement resolutions of technical Collection issues and present findings, deliver briefings and negotiate solutions to disputed recommendations.

    As an Internal Revenue Officer, Senior Program Analyst you will: 

    • Analyze Collection program areas to discern trends in program delivery such as effectiveness of incorporating various applications into Collection and compliance processes, and consolidated report data to measure effectiveness in meeting baselines.
    • Advise and negotiate acceptance of conflicting issues with management in the formulation of Compliance policies.  Provide technical advice and staff assistance to headquarters executives, headquarters analysts and field managers and employees.  
    • Analysis of technical issues through a multitude of sources to identify trends, conditions, and events for uniform review/modification of existing procedures. Develop Service wide policy and institute program controls of cross-industry issues.        
    • Prepare final reports on identified national issues after being developed and the Service’s position has been formulated.  Establish and maintain a website providing specific issue and/or procedure information and frequently asked questions.  
    • Provide guidance, education, and training in quality improvement methodologies. Develop and prepare operating guidelines, instructions and other material pertaining to assigned program areas.
    • Work with industry representatives and groups to identify inconsistent positions, procedures, or issues to resolve them through industry issue resolution, regulation, litigation, legislation, and other issue management strategies as appropriate.
    • Provide input on national policy issues, complex and unusual audit procedures, and innovative approaches for the solution of high impact problems, such as Collection Technique Guidelines, internal and external publications, reports, etc.
    • Lead teams of Operating Unit managers and employees or independently study complex problems facing the Operating Unit in the Compliance function. Using analytical or process analysis and expert knowledge the IR Code related to Collection functions.
    • Perform assignments that are Area or agency-wide in scope and have significant impact on issues facing the Operating Unit. (i.e., Business Reviews of field and headquarter offices; serving on task forces or study groups, establishing policy etc.)


    WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov

    Travel Required

    Occasional travel - 01 to 05 Nights per Month.

    Supervisory status

    No

    Promotion Potential

    14

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/552814400. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.