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    Summary

    The IRS Internal Recent Graduates Program affords a developmental opportunity to IRS employees, who have graduated within the previous 2 years from a qualifying educational institution or program.

    More information about the Recent Graduates Program can be found here: Students & Recent Graduates.

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    Responsibilities

    If selected into Recent Graduates Program , you will be placed in a position as an Education Services Consultant, GS-1702-7/9/11/12 in the Taxpayer Advocate Services Division.

    WHAT IS THE TAXPAYER ADVOCATE SERVICE (TAS) DIVISION? The Taxpayer Advocate Service is an independent organization within the IRS.  The TAS mission is to assist taxpayers in resolving their problems with the IRS (Case Advocacy), and to identify and propose administrative and legislative solutions to mitigate those problems (Systemic Advocacy).

    WHAT DOES AN EDUCATION SPECIALIST DO? As an Education Services Consultant you will provide training needs assessment, analysis, design, development and be responsible for the evaluation of instructional materials. In addition, you will identify, analyze, and coordinate data to be included in a user-friendly web site that meets customer needs.

    The following are the duties of a Education Services Consultant GS-12.  You will have the opportunity to learn to perform these duties and will receive training to help you grow in this position.

    • Develops guidelines, instructional methods, course materials, training aids, and new or improved applications in the fields of educational technology and e-learning. Promotes innovative methods/technologies/approaches in areas where traditional methods have been ineffective or not applicable. Stays current with state-of-the-art developments and trends in the area of e-learning course development and presentation.

    • Identifies system complaints and problems in relation to web design and coordinates with Information Systems for resolution.
    • Analyzes, provides technical direction, and evaluates computer-based training and on-line help of performance-support systems, including development of prototype and other performance support tools.



    WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS?
    If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov

    Travel Required

    Not required

    Supervisory status

    No

    Promotion Potential

    12

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/551339000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.