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    Summary

    WHAT IS THE WAGE AND INVESTMENT DIVISION? The Wage & Investment Division (W&I) serves about 122 million taxpayers who file upwards of 94 million returns each year. W&I provides high-quality taxpayer assistance, and enable taxpayers to transact and communicate electronically to file their returns and make payments.

    See "Other Information" for Locations.

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    Responsibilities

    WHAT DOES A CLERK DO? There are many types of clerks located throughout the organization. Most of these clerks are involved in the processing, distributing, and managing of incoming and outgoing correspondence. The Mail and File Clerk, for example, performs a critical role in processing both incoming and outgoing mail. In fact, the Mail and File clerks process more than a million pieces of correspondence, including tax returns, each year. On the other hand, the General Clerk, whom experiences similar volumes, is responsible for processing, distributing and managing the correspondences, incoming and outgoing documents and files, once it is ready to be worked within the Business Division. All clerks perform critical roles in the Services ability to serve million of taxpayers each year

    As a CLERK you will:

    • Assist in reviewing tax professional cases for compliance with all processes in the return preparer program.
    • Gather pertinent information from a variety of automated systems and report findings.
    • Conduct studies for program activity, processes, and analyze information involved with return preparer programs to eliminate duplication of work processes, clarify organizational relationships, and relate the processes with functions.
    • You will prepare reports and charts showing findings and recommendations.

    WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov

    Travel Required

    Not required

    Supervisory status

    No

    Promotion Potential

    05

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/551336100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.