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    Summary

    WHAT IS THE FACILITIES MANAGEMENT & SECURITY SERVICES (FMSS) DIVISION? The Facilities Management & Security Services (FMSS) Division customers are IRS employees. FMSS identifies and delivers value-added, cost efficient, shared service solutions, that facilitate the success of the IRS mission. 

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    Responsibilities

    WHAT DOES A STAFF ASSISTANT DO? Staff Assistants provide administrative and clerical support to a Chief and his/her staff. They perform clerical and technical work in support of the function including, but not limited to, general office work such as receiving, screening, and answering telephone calls; providing telephone and receptionist services to visitors; establishing, organizing, and maintaining files; and typing and reviewing correspondence.

    As a Staff Assistant, you will:

    • Receive, screen, and answer routine telephone calls, and provide receptionist services to visitors.
    • Establish, organize, and maintain files of correspondence, manuals, and other related information in accordance with IRS regulatory policies and guidance.
    • Reviews all incoming mail and correspondence to determine proper action; and, as appropriate, prepares written responses.
    • Use a variety of computer software programs involving the application of word processing, spreadsheet, slide-presentation, and statistical database programs to input, update, retrieve, gather, and generate data or reports.

    WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov

    Travel Required

    Not required

    Supervisory status

    No

    Promotion Potential

    07

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/550824400. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.