Program Manager/Supervisory Nurse Practitioner for the Director, Acute Care Mental Health section VA Puget Sound Health Care System. Has broad program management responsibilities including operation/management of key clinical programs, development of short/long range goals/plans; developing/implementing policies/procedures to ensure plans are carried out and goals are met; monitoring outcomes using a data-driven quality assurance process.Learn more about this agency
The duties include but are not limited to:
Program Management Responsibilities
- Provides broad program management responsibilities of clinical care teams, including leadership in the development, implementation, evaluation, and oversight of a complex program for comprehensive clinical care of Veterans.
- Leads multidisciplinary teams including physicians, physician assistants, psychologists, social workers, nurses, and other health care professionals/trainees.
- Develops, implements, and oversees operational policies/procedures for the treatment team, with affiliated Program Director and/or Service Line Leader approval. Collaborates with Nursing Leadership for programmatic needs.
- Allocates resources within the Acute Care Mental Health Service based on data-driven decision-making process considering the overall needs of the organization and Service (e.g., productivity, bed occupancy, clinic utilization, staffing needs, barriers to access, etc.).
- Organizes/leads team meetings to facilitate case disposition, care management, effective delivery of clinical interventions, and the adherence to administrative demands.
- Monitors and distributes provider-specific workload reports to program managers and ensures provider adherence to workload standards.
- Ensures timely access to care of patients assigned each team, in accordance with local/national policies.
- Monitors compliance of program managers with VA performance measures and effectively shapes provider practice patterns to improve standing on performance measures.
- Resolves conflicts among staff (both leadership and line staff); adjudicates complaints and problems of employees in a timely and effective manner.
- Ensures appropriate coverage is arranged for patient care responsibilities when staff members are absent.
- Attends and participates in administrative and informational meetings held by the Section Director, Psychology/Social Work Chief/Deputy Chief, Service Line Leader (or designee), Chief of Staff, and/or Facility Director.
- Ensures optimal collaboration across program teams, to include effective communication, resource sharing, permeability, and transfer of patients across a continuum of services.
- Responsible for timely completion of program evaluations and documents required by the Medical Center, VISN and VACO; ensures compliance with appropriate accrediting bodies.
- Attends MHS leadership meetings (executive council, steering committee, QI committee, etc.) as designated.
- Has direct or indirect (through subordinate supervision) administrative and professional supervision of subordinates.
- Functions as the first line supervising authority (i.e., rater) for 9 employees. For these individuals, the incumbent provides administrative, as well as clinical, supervision and/or consultation as appropriate.
- Provides administrative oversight and clinical consultation to 59 other interdisciplinary team members for whom the incumbent is not the designated first line rating authority.
- Provides clinical supervision to trainees as appropriate.
- Provides comprehensive psychiatric assessment and diagnostic services for Veterans with a broad range of psychopathology receiving care within the Inpatient Psychiatry Unit, including services for patients with complex psychopathology requiring advanced diagnostic and intervention skills.
- Demonstrates expertise in using and contemporary interview and assessment methods for mental disorders and/or behavioral health conditions.
- Provides education to patients and family members regarding mental disorders and best practices approaches to treatment.
- Provides comprehensive assessment of Veterans at imminent risk of harm to self and/or others (including grave disability), and facilitates admission for acute psychiatric hospitalization.
- Provides evidence-based pharmacotherapy for an assigned panel of patients, with evidence-based psychotherapeutic interventions as indicated and appropriate.
- Responsible for the initiation of appropriate health care consults and referrals, as indicated.
- Provides consultation to health care providers about assessment findings and treatment plan for patients to ensure that care is coordinated, collaborative, and integrated within the Medical Center.
- Develops, implements, and documents the mental health treatment plan for an assigned caseload of patients, as indicated and appropriate for the specific job setting and duties of the nurse practitioner.
- Adheres to all policies and practices for delivering clinical care, including but not limited to risk assessment/reduction practices for potentially dangerous behavior (suicide and violence), timeliness of care and access standards, professional conduct requirements, and medical record documentation.
Financial Disclosure Report: Not required
Job family (Series)
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/549246900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.