Incumbent serves as a Headquarters (HQ) Librarian (Systems) providing operational support to advance Department of the Navy (DON) and Department of Defense (DoD) Library Program capabilities, implementation, and maintenance of Library resources and services for digital, ship outfitting, and installation Morale, Welfare, and Recreation (MWR) libraries and associated military service providers.Learn more about this agency
In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience.
Manages the cloud-based DoD Joint Library Services Platform (LSP) systems, including but not limited to ensuring contractor customer and technical support and system services meet contract requirements, serving as the contracting officer’s representative for contract implementation and oversight.
Maintains LSP websites for Navy, Marines, Army, and Air Force, ensuring content is updated; optimizes integration with LSP services; and makes website design improvements.
Provides customer service support for the LSP; responds to inquiries from DoD libraries installation staff and patrons on LSP services, usage guidance, and problem resolution; and manages DoD Library staffing of the live chat help desk.
Maintains federated search installation and digital collections cross product search service.
Ensures all catalog records meet industry standards. Serves as the lead cataloger for the Navy MWR Library Program, providing guidance to DoD MWR Library Staff on proper cataloging procedures and standards, identifying and resolving cataloging issues, and performing original cataloging.
Develops and implements marketing and outreach strategy for DoD LSP services.
Provides digital collection management services. Assists in arranging and processing digital collections using a web based platform.
Develops training and procedures documentation and provides training in-person and remotely.
25% or less - Occasional travel up to 25% may be required.
Job family (Series)
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/545794500. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.