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    Duties

    Summary

    This position is located in the Customer Liaison Services Division, IT Partner Engagement Directorate, Office of the chief Information Officer.

    The position description number for this position is 14150.

    The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area.

    This is a non-supervisory, bargaining unit position.

    Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.

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    Responsibilities

    Serves as a recognized technical authority for applying Information Technology analytical processes to the planning, design and implementation of new and improved information systems to meet the business requirements of the Library’s Service Units.

    Provides expert analysis and advice on automating business processes and complex program related information technology (IT) issues or problems where new analytical techniques must be developed to identify and evaluate findings. Based on operations and changing program requirements, identifies relevant issues. Collects relevant information from many varied sources, some of which are difficult to access. Makes authoritative recommendations.

    Exercises considerable judgment and ingenuity in advocating the benefits of implementing improvements. Participates in the development of operational plans. Assists in planning, directing and coordinating the implementation and execution of approved policies, programs, and services related to information technology (IT) systems. Reviews and evaluates operations to appraise the effectiveness of policies and programs. Identifies deficiencies and takes/recommends appropriate action.

    Oversees or coordinates the preparation of testing and implementation plans. Prepares programming specifications for implementation by computer programmers. Develops test plans and scripts, and oversees testing by others. Sets up a problem reporting mechanism for the application team involved in testing. Oversees the migration of systems to the production environment and monitors systems for stability, accuracy, and performance. Meets with programmers and functional area specialists to coordinate work and resolve problems. Meets with vendor technical representatives to resolve technical issues, and to implement and coordinate new software releases. Evaluates test results, and initiates corrective actions. Develops and executes procedures to periodically monitor the logical/physical integrity of data and physical space utilization. Reviews proposed policy, regulations, and procedural changes to determine their impact on areas of responsibility.

    Coordinates the common use of core software across multiple platforms and troubleshooting procedures for related applications. Prepares strategies for recovery in the event of systems failure. Develops recovery methodology for the systems in coordination with the overall Library of Congress or department disaster recovery plan. Develops systems modifications to aid in recovery, which includes determining the cause of failure, documenting methods for preventing future problems, fixing software, and restoring files.

    Performs feasibility studies including original research in order to develop information systems that meet customer requirements. Evaluates the feasibility of new systems design methodologies in terms of meeting Library of Congress systems design requirements and recommending the adoption of the most promising new methodologies. Suggests technically feasible approaches and demonstrates viability through the development of working prototypes. Recommends automation approaches that lead to improvements in the Library of Congress's systems design and development process and the delivery of high quality information systems that support achievement of core Library of Congress mission requirements. Acts as an expert on information technology (IT) projects, advising top management on major IT product and/or service issues. Leads, conducts, or participates in complex management studies and reviews, particularly those with wide or significant effect on Library-wide or department-wide IT products and services.

    Organizes assigned projects. Prepares for and conducts requirements analysis sessions involving end users. Formulates IT analysis to determine resource needs. Advises management of feasibility, risk, cost and dependencies of proposed projects. Identifies and collects necessary data including IT trends, legislative and program data and interviews with senior management, program officials, employees and supervisors; assembles and assesses information gathered. Prepares project plans for approved projects with appropriate level of detail, such as work breakdown structures, resource allocations and project milestones. Formulates findings, conclusions, and recommendations; presents results in written and/or oral form, which are well-organized, supportable and clearly expressed.

    Demonstrates an in-depth knowledge of the Library of Congress's IT environment including; IT operating model, infrastructure components including how various IT services are provided, and the evolving Library of Congress IT architecture framework. Demonstrates mastery of advanced concepts, principles, and practices of computer science in the investigation and delivery of expert advice to management regarding computer hardware and software systems and techniques. 

    Travel Required

    Not required

    Supervisory status

    No

    Promotion Potential

    14

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/543648300. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.