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    The selectee will serve as a Human Resources Specialist in the Operations Branch of the Human Capital Management Office (HCMO). The HCMO is responsible for the administration and management of human resources programs, operations policies and services for the Federal Trade Commission (FTC). The HCMO also provides a wide range of technical advice and guidance to manager, supervisors, employees and customers of the FTC.

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    If selected for this position, you will perform the following duties:

    • Provides human resource management advice based on in-depth knowledge of the operations within assigned organizational units and regulatory parameters.
    • Provides a high level of customer service; handles telephone calls and face-to-face contacts tactfully and professionally; ensures that the image of HR and the service are upheld or strengthened as a result of the positive nature of the contact.
    • Consults with supervisors, managers, and other human resources specialists in order to jointly develop strategies and solutions for dealing with the most difficult and/or controversial human resource management issues and problems so that management's objectives are met while staying within legal requirements.
    • Resolves very difficult and complex position management and position classification issues involving a variety of professional, administrative, technical, and clerical and wage grade jobs.
    • Provides extensive assistance to supervisors and managers to: clarify and define duties and responsibilities of positions, interrelationships with other positions, and career patterns; to determine the types of positions required and the most appropriate organizational structure; and to recommend options or alternative courses of action for attaining human resource management goals.
    • Uses knowledge and exercises judgment to assist managers with problems associated with atypical combinations of duties, unique needs of small stations, weekend and seasonal work, remote locations, recruitment difficulties, and career enhancement.
    • Analyzes duties and responsibilities of positions using a variety of methods and approaches such as on-site or telephone audits and review of background material and work samples.
    • Evaluates jobs in accordance with position classification standards and principles to determine proper pay system, title, series, and grade, and prepares defensible evaluation statements based on thorough analysis.
    • Conducts or participates in agency-wide position reviews; comments on and performs test application of proposed draft classification standards and develops standard position descriptions.
    • Review all personnel actions for accuracy and legal sufficiency.

    Travel Required

    Not required

    Supervisory status


    Promotion Potential


This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/539395000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.