WHAT IS THE HUMAN CAPITAL ORGANIZATION DIVISION? The HCO mission is to make IRS an employer of choice and a leader in human capital planning and management. It develops strategies and tools for recruiting, hiring, developing and retaining a highly skilled and high performing workforce to support the IRS mission
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WHAT DOES AN EDUCATION SERVICES SPECIALIST DO? As an Education Services Specialist, you will serve as an expert technical advisor in the Leadership, Education and Delivery Services (LEADS) division of the National Headquarters Human Capital Office, to a team of Education Services Specialists in designing, developing, testing, managing and delivering a full range of learning products, system technologies and services to improve the employee performance of LEADS and to meet LEADS strategic business goals and objectives. You will serve as a senior member of the Learning Advocate office, with primary responsibility for coordinating and leading the Service’s eLearning initiatives. Other duties include conducting business process reengineering efforts, identifying and analyzing business unit customers’ training needs, creating educational and marketing materials and working with developers with system integration, and researching and identifying improvements as new technology is approved for use in the IRS. You will direct the team in strategic, tactical and administrative planning and execution of all products and services for which they are responsible. You will provide analytical staff work, including consulting services to external and internal stakeholders in the areas of performance support, and advanced learning technologies, from a knowledge management framework, throughout IRS. Emphasis is on the application of advanced learning technologies to address business organizational performance needs in an e-learning environment. You will provide regular updates, reports and briefings to the supervisor regarding status of work assignments and administrative matters. You will also coordinate the preparation, presentation, and communication of work-related information to the supervisor.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at http://www.jobs.irs.gov/
Occasional travel - 1-5 nights per month may be required
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This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/535967600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.