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    Duties

    Summary

    This position of IMMIGRATION SERVICES ASSISTANT (OFFICE AUTOMATION) starts at a salary of $33,949.00 GS-05, Step 01, with promotion potential to $54,670.00 GS-07, Step 10.

    Cost of Living Allowance: Cost of living allowance of approximately 3.29% will be considered in accordance with Department of State policies.

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    Responsibilities

    • The responsibilities described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence, and limited complexity.
    • Pre-screen for accuracy and completeness, a variety of applications and submissions from USCIS customers and/or their representatives including initial supporting documentation; schedule applicant appointment.
    • Communicate with and provide customer service directly to applicants.
    • Perform analysis on files, reports, and information systems and databases to update information and maintain data integrity.
    • Produce highly sensitive and secure documents.
    • Identify incoming applications that require expedited service or requests for fee waivers and channel those through the correct work process.
    • Edit and create office documents and correspondence using office automation software, i.e. databases, spreadsheets and word processing, manage individual case files, and act as a records liaison with other agencies.

    Travel Required

    Occasional travel - You may be expected to travel for this position.

    Supervisory status

    No

    Promotion Potential

    7

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/535325300. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.