The position will serve as a student trainee and will receive training in analytical methods used to develop objectively based information in support of administrative and programmatic planning, development, evaluation, and managerial decision-making. On-the-job training assignments provide a practical understanding of the organization, programs, policies, and objectives of the agency as well as furnish experience in the application of principles, procedures, and work techniques.Learn more about this agency
As a Student Trainee (Office Support), you will:
- Answer the telephone for office staff and transferring calls or taking accurate messages.
- Receive and record incoming correspondence or applications and determines routing by subject matter.
- Utilize word processing system to print or type documents.
- Tabulate or post data from source documents to work sheets or other records.
- Check and verify data by direct comparison with original source material.
Job family (Series)
Conditions of Employment
Pathways Internship Program Requirements:
If selected, you must:
1) sign a Pathways Internship Program agreement;
2) provide official documentation of enrollment every semester while in the program;
3) notify the agency of any change in enrollment status and/or work schedule;
4) provide official documentation verifying at least a half-time course load as defined by the educational institution; a less than half time schedule is permitted during the final term;
5) provide official documentation verifying good academic standing by maintaining at least an overall 2.0 GPA or higher (on a 4.0 scale);
6) participate in Department mandatory training classes or programs as required;
7) prepare and implement an Individual Development Plan (IDP) for appointments exceeding 90 days; AND
8) perform successfully the assigned duties listed in the position description.
See additional "Conditions of Employment" noted below.
The Office of Multifamily Housing is responsible for the overall management, development, direction and administration of HUD's Multifamily Housing Programs. HUD's Multifamily programs provide mortgage insurance to HUD-approved lenders to facilitate the construction, substantial rehabilitation, purchase and refinancing of multifamily housing projects. MFH is widely responsible for production, asset management and portfolio oversight, and recapitalization of assisted properties, and field operations. As part of the National Housing Act of 1934, Congress created the Federal Housing Administration (FHA) which later became a part of the Department of Housing and Urban Development's (HUD) Office of Housing in 1965.
You must meet the following requirements by the closing date of this announcement.
General experience: You may qualify with 6 months of general experience . General experience for this position is defined as:
- Six months of progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled.;
OR Education: For the Pathways Internship Program you may qualify based solely on education as follows: Completion of one academic year of post-high school study. (This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university.)
OR Combination: You may qualify with a combination of qualifying education and experience. (For example: the completion of 6 months of post-high school studies and 3 months of general experience.) To combine your education and experience, you must convert each to a percentage, and then add the percentages. The combined total of your percentage of education and experience must equal at least 100% in order to qualify.
Experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume.
Pathways Student Internship Program Education Requirement:
A. Must be a current student at an accredited high school (public or private) or in a home-school program*; college (including 4-year colleges/universities, community colleges, and junior colleges); professional, technical, vocational, or trade school; advanced degree programs; or other qualifying educational institution, on a full or half-time basis (as defined by the institution in which the student is enrolled) pursuing a qualifying degree or certificate.
*Secondary home-school curricula must be recognized by the State or local government oversight agency.
B. You must maintain student eligibility and enrollment for the duration of the internship. If you do not maintain eligibility and enrollment, you are ineligible for this program. Please review the "REQUIREMENTS" section of the vacancy announcement to ensure that you qualify to apply to this internship.
- We may select from this announcement or any other source to fill one or more vacancies.
- Relocation expenses will not be paid.
- This appointment may be extended depending on the organization's needs and funding.
- This is a bargaining unit position. However, temporary employees with appointments less than 6 months are not in the bargaining unit.
- This position is Non-Exempt from the Fair Labor Standards Act (FLSA).
- HUD provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Contact the Applicant Call Center at 304-480-7300 for assistance.
- HUD may convert a student non-competitively from the Pathways Student Trainee Program to a term or permanent position in the competitive service. However, conversion is not mandatory or guaranteed. Student must be U.S. citizens and meet the following requirements to be eligible for conversion:
a. Complete the required number of hours of work experience (generally, at least 640 hours) while enrolled as a full-time or half-time degree-seeking student;
b. Complete the educational requirements from a qualifying institution;
c. Receive a favorable recommendation by an official of the agency; and
d. Meet the qualification requirements for the position to which the Student will be converted.
CONDITIONS OF EMPLOYMENT:
- Subject to a Trial period for the duration of the Pathways Student Trainee Program appointment.
- Must successfully complete a background investigation.
- Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency
- If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
- Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
- Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
HUD employees are subject to a number of government-wide and HUD specific ethics laws and regulations, including restrictions on outside employment. To review applicable ethics rules, please visit https://portal.hud.gov/hudportal/HUD?src=/program_offices/general_counsel/ethics
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your résumé, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a “not qualified” determination.
Rating: Your application will be evaluated in the following areas: Communication, Attention to Detail.
Veterans' preference is applied after applicants are assessed. Preference-eligibles will be listed at the top of their assigned category and considered before non-preference-eligibles in that category. Qualified preference-eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the listing.
Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview.
To preview questions please click here.
Background checks and security clearance
Drug test required
A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your résumé. We suggest that you preview the online questions, as you may need to customize your résumé to ensure that it supports your responses to these questions. Please view résumé tips.
VETERANS' PREFERENCE DOCUMENTATION: If you are claiming veterans preference, please see applicant guide for required documentation In order to be considered for veterans preference, you must submit all required documentation as outlined in the applicant guide.
EDUCATION DOCUMENTATION: Transcripts are required at the time of application submission for Pathways Internship position. For positions with a specific education requirement, submitted transcripts must also meet the specified education requirements. Official transcript(s) will be required if you are selected.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
CURRENT PROOF OF ENROLLMENT: You MUST submit a copy of your current schedule or upcoming schedule as proof of enrollment. Must show proof of [Summer 2019, Fall 2019, etc.] enrollment.
If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Location Affordability Portal (LAP): The LAP provides estimates of household housing and transportation costs at the neighborhood level to help make more informed decisions about where to live, work, and invest.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
HUD has partnered with the Treasury's Bureau of the Fiscal Service to provide certain personnel services to its organization. Fiscal Service's responsibilities include advertising vacancies, accepting and handling applications, and extending job offers.
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
HUD provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.
To begin, either click the "Create a New Account" button and follow the prompts to register or if you previously registered, click the "Apply Online" button and follow the prompts.
You will be re-directed to HUD’s CareerConnector system to complete your application process; answer the online questions, and submit all required documents. (To submit supporting documents, click one of the available options; Upload; Fax; or Reuse existing documents. To protect your privacy, we suggest you first remove your SSN). Also, go to “My Account” to view and update your information, as necessary.
To complete, you must click the "Finish" button located at the bottom of the "Application Review" page.
To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
If you are experiencing system issues with your application, please contact the Help Desk at firstname.lastname@example.org or at 866-656-6831 and/or the https://my.usajobs.gov/Help/Contact/.
Agency contact information
Applicant Call Center
AddressAssistant Secretary for Housing
***WE DO NOT ACCEPT MAILED APPLICATIONS***
Parkersburg, West Virginia 26101
To check the status of your application for this position, please follow these steps:
1. Login to your USAJOBS account, select the "Applications" tab section and click on the vacancy that you have already applied to.
2. Under "Application Status," click the "Additional Application Information" link and you will be taken to HUD’s CareerConnector website where you can check your application status.
The "Additional Application Information" link may not be available if your application status says "Unavailable." This indicates that your application is not complete. If the "Additional Application Information" link is not available and the vacancy is still open, you can click on the job announcement and the "Update Application" button to be taken back to the HUD CareerConnector portion of the application.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Legal and regulatory guidance
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/534579100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.