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    The incumbent serves as a IT Program/Project Manager, technology expert, and consultant in the Office of the Chief Information Officer. The incumbent may manage programs and/or projects and performs work that involves managing one or more major multi-year IT initiatives. The IT Program Manager leads and coordinates projects and is accountable for the overall success of the program. The incumbent provides highly specialized technical guidance and solutions to business units.

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    (The duties described reflect the full performance level of this position)

    Plans and develops objectives and milestones for long-range Information Technology (IT) projects that involve substantive, mission-oriented programs, such as projects implementing enterprise-level applications and/or changes to IT infrastructure to meet an OJP's modified business processes. Conducts analyses, develops project goals, objectives, and strategies, as well as other strategic, tactical, and business planning activities. Manages IT projects with high complexity or risk, such as agency-wide system integrations that include large- scale enterprise resource planning. Develops and implements project management procedures, tools, templates, activities, and infrastructure.

    Provides authoritative research and analysis on issues associated with the planning, development, integration, implementation, and evaluation of IT systems and subsystems that meet overall information needs of multiple major organizational units. For example, analyzed and reconciled conflicts between agency mission objectives and system technology requirements, such as leading evaluations of an OJP's business processes and information technology infrastructure to determine the feasibility of adopting enterprise solutions to resolve business problems. Applies advanced statistical data and market trends from which to interpret meaning and evaluate findings. Reconciles conflicts between basic policies and IT program or project goals. Provides expert advice and recommendations to top management officials.

    Develops policies, guidelines, and standards for the planning, development, integration, implementation, and evaluation of IT systems and subsystems that meet overall information needs of multiple major organizational units. Analyzes statutory requirements against existing directives to assess the degree of policy changes necessary to comply with new IT project or program requirements.

    Coordinates comments on revised directives as part of the review process and incorporates comments or resolves issues into a final directive. Analyzes feasibility studies, proposals, and in-depth analyses of current requirements and forecasts trends for future needs. Keeps abreast of changing and emerging technologies.

    Conducts program evaluations to ensure the IT program meets its stated goals, and identifies areas where operational efficiency can be enhanced. Evaluates program plans, and/or managed difficult programs involving complicating issues, elements or sensitive matters, such as multiple, inter-dependent procedures, concurrently running tasks, overlapping deadlines, insufficient resources, and/or inter-agency competing priorities and conflicting requirements. Assesses future program requirements and determines future program resources, estimating short- and long-range personnel, budgetary, space, and equipment needs. Recommends staffing patterns based on workloads and fiscal limitations. Predicts program demands and recommends reallocation or augmentation of existing resources as necessary. Advises senior leaders and cross functional line managers on key issues/constraints to program/project development.

    As an agency technical expert, develops agency policies and guidelines for Web-based systems. Monitors emerging technology and agency directions and makes recommendations accordingly. Responsible for developing a long-term Web technology strategy for the agency. Responsible for developing a long-term strategy to further the vision of e-Government for the agency. Formulates a vision for future applications of Internet services to meet agency missions. Leads the development of agency-level Internet policies, establishes policy development agendas, and prepares and implements metrics for measuring policy effectiveness.

    Travel Required

    Not required

    Supervisory status


    Promotion Potential


This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/534404100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.