Provides oversight of flight services performance, costs, and customer satisfaction within the National Airspace System (NAS).Learn more about this agency
This position is located in the Air Traffic Organization (ATO) within the System Operations Services in Flight Service Directorate. The incumbent reports to the Manager of the Safety and Operations Policy Group. Flight Service manages program objectives, strategies, and plans for providing flight planning, advisory, operations, and search and rescue coordination services. The Flight Service Directorate also provides oversight of flight services performance, costs and customer satisfaction within the National Airspace System (NAS).
Serves as organizational position on major programs and issues to agency management at the service area and/or national level from the flight service staff function.
Serves as a subject matter expert for FAA’s major projects and programs within Flight Service that affect the general aviation component of the aviation industry and other external users, and performs external compliance verification and pilot briefing certifications.
Applies technical knowledge to change proposals using FAA policies to analyze operational impact, feasibility, and handbook compliance. Assesses potential safety issues through reviews of reports and data analysis to propose service area or field facility preventive action for actively meeting mandatory occurrence report criteria. Prepares and reviews reports or FAA policies drawing on experience and knowledge of air traffic control procedures and operations gained in the Flight Service air traffic control specialty for internal and external users. Develops briefings to convey policies to internal and external customers.
Performs highly complex, specialized air traffic assignments using automation expertise and/or previous air traffic control experience to support FAA contracts or acquisitions.
Works mainly independently but may be subject to review by program officials to ensure assignments integrate with organizational objectives and policies and in achieving planned results.
25% or less - The job may require up to 25% travel.
Job family (Series)
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/534312600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.