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    Duties

    Summary

    JOB DESCRIPTION: Program Managers oversee the cost, schedule, and technical performance of acquisition, operations, and support activities, and are accountable for the overall success of the project or program. They collaborate with others to plan programs across their life cycle, lead program teams and activities, and monitor the acquisition process to ensure that work efforts achieve the outcome specified in the

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    Responsibilities

    ADDITIONAL INFORMATION: The User-Facing Services (UFS) Division within NGA's CIO-T manages NGA's Information Technology (IT) provisioning, Operation & Sustainment (O&S), and systems transition for User-facing hardware and services. The UFS Division performs strategic planning, programming, and budgeting for the procurement, provisioning, sustainment, and recapitalization of workstations, printers, VOIP phones, desktop and conference room video teleconference equipment, mobile devices, and the deployment of baseline software, software updates, and security software. User-Facing Services personnel engage partners (customers) in documenting User-facing hardware requirements, preparing cost estimates, and resolving engineering or implementation issues for projects at NGA-manned facilities worldwide. The incumbent will lead challenging and highly visible projects. This position will provide technical analysis of vendor provided capabilities to support the UFS Program. The position will lead efforts to streamline technical processes and eliminate unnecessary duplication of effort as UFS drives toward a single technical baseline. This relates to hardware, both on the desktop and within the regional data center footprint, to software, and to configuration management. * The successful applicant is expected to lead technical exchange meetings with both technical stakeholders as well as customers and other relevant Core Service Areas and ITEMS Program Offices. * The successful applicant will have familiarity with NGA Systems, particularly the various production segments, as well as other User Facing Capabilities. * The selectee will perform cost and technical evaluations and perform independent government cost estimates and develop performance work statements. They will work closely with the ITEMS UFS PMO and the ITEMS UFS Core Service Area and the TII Integration Team Product Integrators and other relevant stakeholders regularly. * The selectee will provide government representation for the integrated UFS team at relevant TI-Governance and acquisition boards. This individual will be expected to collaborate across ISP service lanes with other ITEMS Program offices. * This is a highly technical position that requires an applicant with at least 15 years of hands on technical expertise comprised of desktop and server hardware, desktop admin and production applications, cloud services (SAAS, PAAS, IAAS).

    Travel Required

    25% or less - Travel Required 25% or Less

    Supervisory status

    No

    Promotion Potential

    4

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/534101500. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.