WHAT IS THE HUMAN CAPITAL OFFICE DIVISION? The HCO mission is to make IRS an employer of choice and a leader in human capital planning and management. It develops strategies and tools for recruiting, hiring, developing and retaining a highly skilled and high performing workforce to support the IRS mission.
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WHAT DOES A HUMAN RESOURCES (HR) ASSISTANT DO? As a Human Resources (HR) Assistant you will perform a variety of clerical and administrative duties in support of specific areas relative to personnel management and human resources. Depending on the area for which you are assigned, your responsibilities may include personnel and payroll accounting and reporting functions in a Payroll Center, supporting others in designing, developing, executing, managing, and administering training programs, employee benefits, and/or personnel/payroll processing. In addition, if applying for a Lead position, you will also serve as a work leader to assist the manager in both work related and administrative areas by resolving problems and irregularities, making decisions on most technical and operational matters.
As a Human Resources Assistant you will:
- Provide assistance and administrative support, gather and analyze automated or manual data and apply knowledge of personnel processing.
- Perform error resolution to resolve systemic and individual personnel and pay related problems by researching tables and databases, tracing personnel records and payroll actions, and reconstructing accounts and records.
- Analyze problems to determine trends and recommend solutions/changes in processes and procedures.
- Take appropriate action to correct deficiencies and identify and elevate systemic problems with the automated systems.
- Screen personnel action requests, reconcile records with master personnel files
- Review and research personnel information reports to ensure that the correct risk level and type of investigation are assigned.
- Maintain control records for correspondence and work assignments, establishing and following up on suspense dates.
If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov
Occasional travel - 01 to 05 nights per month
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/532438400. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.