WHAT IS THE HUMAN CAPITAL OFFICIER (HCO) DIVISION? The HCO mission is to make IRS an employer of choice and a leader in human capital planning and management. It develops strategies and tools for recruiting, hiring, developing and retaining a highly skilled and high performing workforce to support the IRS mission.
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WHAT DOES A LEAD CIVILIAN PAY TECHNICIAN DO?
As a Lead Civilian Pay Technician you will perform specialized payroll/timekeeping duties and analysis. The position requires detailed personnel/payroll knowledge related to Time and Leave administration and multiple HR systems, some of these may include: the National Finance Center (NFC), IRS Totally Automated Personnel System (TAPS), and other personnel/payroll processing modules. You will distribute and balance the workload among employees in accordance with established work flow or job specialization and assure timely accomplishment of the assigned workload.
As a Lead Civilian Pay Technician you will:
- Review, validate, transmit, and perform error resolution on Time and Attendance data. Identify and resolve complex time and attendance problems which result from corrective actions related to back pay, settlements, grievances, congressional inquiries, and complicated time reporting procedures.
- Analyze problems to determine appropriate action to correct deficiencies, such as systemic problems with the automated personnel/payroll systems, training, communication and/or workflow.
- Prepare marketing and outreach material, such as newsletters and user job aids or training sessions, identifying customer needs.
- Monitor submission of documents and perform audits of documents and procedures to ensure the integrity of the personnel/payroll system is maintained.
- Distribute and balance the workload among employees in accordance with established work flow or job specialization and assure timely accomplishment of the assigned workload,
- Keep in touch with the status and progress of work, and make day-to-day adjustments in accordance with established priorities, obtaining assistance from the supervisor on problems that may arise, such as backlogs that cannot be disposed of promptly.
- Give on the job training to employees in accordance with established procedures and practices.
- Report to supervisor on performance, progress and training needs of employees, and on behavior problems. Serve as the acting supervisor during his/her absence.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov.
Occasional travel - 01 to 05 nights per month
Job family (Series)
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/531439300. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.