This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/530412700. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
The U.S. Department of the Treasury has a distinguished history dating back to the founding of our nation. As the steward of U.S. economic and financial systems, Treasury is a major and influential leader in today's global economy. We have over 100,000 employees across the country and around the world. Come Join the Department of the Treasury and Invest in Tomorrow.
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The anticipated start date is TO BE DETERMINED
Learn more about this agency04/11/2019 to 04/17/2019
$83,398 - $128,920 per year
GS 12 - 13
7 vacancies in the following locations:
Yes—as determined by the agency policy.
Occasional travel - 1-5 Travel Nights Per Month
No
Permanent
Full-Time
Competitive
13
No
No
19CS2-OSX0078-301-12/13-S
530412700
WHAT IS THE ONLINE SERVICES DIVISION? The IRS Office of Online Services was established in 2011, and is dedicated to providing and improving online (web and mobile) self-service tools to taxpayers. OLS creates high value for both the IRS and the taxpayer by continuously improving the irs.gov website and giving taxpayers "self-service" capabilities to obtain needed information and fulfill their tax obligations. The office combines online expertise, data analysis and business knowledge to conceptualize online tools and develop product roadmaps. OLS is responsible for developing handy applications such as IRS2GO (a smartphone application that lets taxpayers interact with the IRS using a mobile device) and Get Transcript (an irs.gov application that allows taxpayers to view a copy of their transcript online). Other applications include tools and calculators that help taxpayers understand and meet their tax obligations.
WHAT DOES A SENIOR WEB ANALYST DO? As an Analyst in the Online Services organization you will be responsible for identifying, analyzing, and coordinating the integration of data to be included in a user friendly website that provides customers with information specific to their individual needs. In this position you may also be required to design Web pages and dynamic experiences, and implement interactive visual elements and components on the agency’s website, IRS.gov. You will find that the experience will not only be rewarding, but has the potential to be viewed by millions of customers.
As a Web Analyst (Web Strategist) you will:
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at http://www.jobs.irs.gov/.
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You must meet one or more of the following basic requirements by the closing date of this announcement.
GS-12 LEVEL: You must have 1 year of specialized experience at the level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience for this positions includes: Knowledge of analytical methods and procedures sufficient to conduct research and provide advice/recommendations on the application and integration of Internet services; Knowledge of the assigned organization sufficient to work programs and processes, consult and coordinate with appropriate experts, and ensure that website development meets the information needs of the customer; and, Knowledge of website development sufficient to discuss and work problems with appropriate experts, understand and interpret policies and procedures governing the planning and delivery of Web products, and to provide advice, guidance, and recommendations on issues affecting Web design. In addition to the above your experience must include participating in the audit of website content and creating plans for future content based on user needs and business goals. Experience providing digital strategy, producing analysis and trends on online activities to identify needs and opportunities, to increase brand awareness and seek opportunities for growth and change. You must have experience introducing new concepts and strategies that improve or revise the way an organization uses digital technologies. Experience collaborating on Website content and design to present information in a comprehensive, user friendly manner. Experience analyzing online trends, design, user experience, and technology concepts to plan for short and long-term improvements.
GS-13 LEVEL: You must have 1 year of specialized experience at the level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized experience for this positions includes: Knowledge of analytical methods and procedures sufficient to conduct research and provide advice/recommendations on the application and integration of Internet services; Knowledge of the assigned organization sufficient to work programs and processes, consult and coordinate with appropriate experts, and ensure that website development meets the information needs of the customer; Knowledge of website development sufficient to discuss and work problems with appropriate experts, understand and interpret policies and procedures governing the planning and delivery of Web products, and to provide advice, guidance, and recommendations on critical issues affecting Web design; Ability to communicate effectively, both orally and in writing to articulate findings and recommendations and to prepare reports and assessments for management; Ability to develop technical content for the Web; and Knowledge of industry best practices for managing Web projects that provide transaction support or interactive capabilities to users and an understanding of effective User Experience principles. In addition to the above your experience must include leading the audit of website content and creating plans for future content based on user needs and business goals. Experience providing oversight for digital strategy, producing analysis and trends on Agency or enterprise online activities to identify needs and opportunities, to increase brand awareness and seek opportunities for growth and change. You must have experience introducing and implementing new concepts and strategies that improve or revise the way an organization uses digital technologies. Experience collaborating with geographically dispersed stakeholders on Website content and design to present information in a comprehensive, user friendly manner. Experience analyzing online trends, design, user experience, and technology concepts to provide oversight for short and long-term planning.
- The experience may have been gained in either the public or private sector or VolunteerService. One year of experience refers to full-time work; part-time work is considered on a prorated basis.
- To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
7 Positions are located in the Office of Online Services Division at 5000 Ellin Road, Lanham, MD 20706 (MD0278) or 1220 SW 3rd Ave. Portland, OR 97204 (OR0043)
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a “not qualified” determination.
Rating: Your application will be evaluated in the following areas: Oral Communications, Writing, Technical Knowledge, Project Management, and Planning and Organization. Category rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of three quality level categories, (i.e., A = Superior, B = Highly Qualified, C= Qualified) depending on your responses to the online questions, regarding your experience, education, and training related to this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.
Veterans' preference is applied after applicants are assessed. Preference-eligibles will be listed at the top of their assigned category and considered before non-preference-eligibles in that category. Qualified preference-eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the highest category.
Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.
If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP), you must receive a rating of category B or better to be rated as “well qualified" to receive special selection priority.
A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional). To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view Resume Tips
VETERANS' PREFERENCE DOCUMENTATION: If you are claiming veterans’ preference, you must submit a copy of your DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. Ten-point preference eligibles must also submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the SF-15 form. For more information on veterans' preference view FedsHireVets.
Career Transition Assistance Plan (CTAP) or Interagency Career Transition Assistance Plan (ICTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs both within and outside the commuting area.
EDUCATION DOCUMENTATION: For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at http://www.jobs.irs.gov/midcareer/reasonable-accommodation.html. We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis; please contact us if you require this for any part of the application and hiring process.
You may check the status of your application for this position at any time by logging onto the USAJOBS “My Account” tab and clicking on “Application Status”. For a more detailed update of your application status, you may click on “more information.”
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/530412700. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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WHY IS THE IRS A GREAT PLACE TO WORK? As an IRS employee, you will feel proud knowing you helped make America stronger while working at one of the world’s biggest financial institutions. You will be part of an organization that collects over $2 trillion in revenue and processes over 200 million tax returns annually. We are proud of how we apply the tax law with integrity and fairness to all. IRS hires talented and dedicated individuals from many backgrounds, including accounting, business, finance, law enforcement and information technology. You will be challenged and supported on a daily basis. Whether you are just starting out or looking for a new opportunity, consider an IRS career.