This position is located in the Office of Science and Technology, Information Technology Services Management Division, Infrastructure Services Branch in Washington, D.C.Learn more about this agency
Responsible for providing oversight for the development and provisioning of enterprise application software products and services that permit the deployment, storage and transmission of information supporting the agency's mission to internal and external audiences.
Responsible for monitoring and providing oversight for the development and provisioning of enterprise products and services that permit the development, storage, and transmission of information supporting the agency's mission to internal and external audiences.
Responsible for technical analysis, planning, security analysis, requirements gathering, design, acquisition, development, testing, implementation, operation, and disposition of services, data stores, and related application software and database development and management tools and technologies.
Responsible for the coordination and management of assigned projects to improve the efficiency or reduce costs of current office information resources. Developing and maintaining project schedules.
Responsible for trouble-shooting technical issues and problems to include network and user connectivity issues, unexpected errors messages, server problems, database issue, and periodic system outages. Ensuring the applications of information security information assurance policies, principles and practices in the delivery of all IT services
Serving as the primary representative and subject matter expert (SME) for the team on all relevant ATF and DOJ meetings within the assigned task area. Providing technical assistance to the assigned customer base and recommends solutions to technical issues problems.
Identifying and analyzing problems and subsequent proposals of automated solutions. Servicing the local system administrator for various systems and networks
Responsibilities will increase and assignments will become more complex as your training and experience progresses.
Occasional travel - May be required to travel 1 to 5 nights per month.
Job family (Series)
Conditions of Employment
- Must be a U.S. Citizen or National.
- Suitable for Federal employment determined by background investigation.
- Must be registered or exempt from the Selective Service. See www.sss.gov
- May be requested to serve a one year probationary period.
- Pass drug screening and subject to random drug test.
The time-in-grade requirement must be met within 30 days of the closing date of this announcement. The qualification requirements listed below must be met within 30 days of the closing date of the announcement.
A new probationary period may be required.
MOBILITY PLAN: New employees hired pursuant to this vacancy announcement must sign a mobility agreement. The purpose of ATF’s mobility policy is to enhance career development and progression, and achieve mission and business effectiveness. To accomplish these objectives, the mobility plan will facilitate the movement of employees through special short-term assignments or permanent reassignments throughout the Bureau. Applicants who decline to sign a mobility agreement, as required, will be removed from the hiring process.
QualificationsTo qualify for the GS-13 level, you must have IT related experience demonstrating each of the four competencies listed below. Experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Must have at least one year of specialized experience at, or equivalent to, the GS-12 Federal grade level. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT. Specialized experience for the position is defined as: applying analytical processes to plan, design, and implement new and improved information systems to satisfy business requirements of customers; consulting with customers to identify or refine functional requirements and translating functional requirements into technical specifications; implementing software development life cycle processes and procedures; ensuring integration of all systems components (i.e., procedures, databases, policies, software, and hardware); performing needs analyses to define opportunities for new or improved business process solutions; conducting business process reengineering; and monitoring and tracking staff activities to satisfy customer goals and requirements.
Interagency Career Transition Assistance Plan (ICTAP). The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and score 85 or better on established ranking criteria. You must provide proof of eligibility with your application to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: http://www.opm.gov/ctap/index.asp.
The Career Transition Assistance Plan (CTAP) provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and score 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at: http://www.opm.gov/ctap/index.asp.
Veterans Employment Opportunity Act (VEOA): (for Merit Promotion announcements) VEOA allows eligible veterans to apply and compete for positions announced under merit promotion procedures when the hiring agency is recruiting from outside its own workforce. To be eligible for a Veteran Employment Opportunities Act (VEOA) appointment, a veteran must be honorably separated and either a preference eligible or have substantially completed three (3) or more years of continuous active military service. If you are applying for a Merit Promotion announcement and wish to be considered under the VEOA, you must submit a copy of the Member Copy 4 of your DD-214, in addition to any other required documents listed on this announcement.
Notice to Prospective Employees of Ethical Obligations from ATF’s Human Resources Operations Division. Please click on the following link to read important information. DOJ Notice to Prospective Employees of Ethical Obligations
Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov.
EEO Statement: The United States Government does not discriminate in employment on the basis of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability (physical and mental), family medical history or genetic information, political affiliation, military service, retaliation, or other non-merit based factors.
Reasonable Accommodation Statement: Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
“Federal Regulations state no ATF employee, his/her spouse, or his/her minor child shall have, directly or indirectly, any financial interest, including compensated employment, stock, or proprietary interest in the alcohol, tobacco, firearms or explosives industries. You should be aware that you may be asked to relinquish any ownership of or interests in the alcohol, tobacco, firearms or explosives industries before a determination can be made whether access to ATF information, information technology systems, and/or facilities can be authorized.”
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are basically qualified for this job, your resume and supporting documentation will be compared to your responses on the online assessment questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.
The assessment questionnaire is designed to measure your ability in the following competencies:
Knowledge of the concepts, principles, and theories of transmissions, broadcasting, switching, control, construction, or operation of telecommunications systems.
Knowledge of the architecture and typology of software, hardware, and networks, including LANS, WANS, and telecommunications systems, their components and associated protocols and standards, and how they operate and integrate with one another and with associated controlling software.
Knowledge of the operation, management, and maintenance of network and telecommunication systems and linked systems and peripherals.
Knowledge of the principles, methods, and tools for designing, developing, and testing computer or computer-related equipment.
Uses computers, software applications, databases, and automated systems to accomplish work.
Writes in a clear, concise, organized, and convincing manner for the intended audience.
To preview questions please click here.
Background checks and security clearance
Drug test required
- Resume showing relevant experience (cover letter optional).
- Most recent SF-50, Notification of Personnel Action, which shows your grade, career or career-conditional tenure and a separate award SF-50 dated within the last 3 years, if applicable.
- Veterans' preference documentation (Member Copy 4 of DD-214, Revised October 2013 SF-15 https://www.opm.gov/forms/pdf_fill/sf15.pdf and VA letter, if applicable. NOTE: The revised October 2013 SF-15 is the latest copy and all others are not usable.
- CTAP/ICTAP documentation, if applicable.
- An official college transcript (Note: If you’re selected for this position, official transcript(s) will be required prior to your first day.) (Use if education is being credited for the purpose of meeting minimum qualification requirements or if grade point average is being used to determine superior academic achievement.)
- Schedule A documentation, if applicable. Note: DOJ welcomes and encourages applications from persons with disabilities. Qualified applicants with disabilities may be eligible for special hire, non-competitive appointment under Schedule A eligibility. Please visit http://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/individuals-with-disabilities or contact the Selective Placement Program Coordinator at 202-648-9356.
It is your responsibility to ensure all documents are received on time and the materials are legible. If applying on-line poses a hardship to any applicant, please contact us at the telephone number listed on this announcement. Applicants MUST CONTACT US PRIOR TO THE CLOSING DATE to speak to someone who can provide assistance for on-line submission. Requests for extensions will not be granted. Paper applications submitted without prior approval from the agency point of contact may be handled as incomplete. IMPORTANT INFORMATION: If your contact information changes after the closing date of this vacancy announcement, update your profile information in MYUSAJOBS as well as contact the Human Resources Specialist listed on this vacancy announcement to ensure you can be contacted throughout the selection process.
Prior to selection, the candidate may be required to provide an original copy of any supporting/ validating documentation as well as other documentation to verify eligibility. All required materials must be uploaded using the supporting documentation instructions described in the announcement.
Failure to provide the required documentation by the closing date of this announcement will result in elimination of further consideration for this position.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
This job is filled through a 3-step on-line application process.
STEP ONE - (Online Resume- USAJOBS) You must create a user account and at least one Federal resume at USAJOBS. Information you provide in USAJOBS is general information completed by all applicants. The information you provide and your Federal resume will become part of your application and will automatically be transferred to CareerConnector when you apply online. If you have an existing USAJOBS account, simply login and select the resume you wish to include with your application package for this announcement.
STEP TWO - (Vacancy Specific Questions USAJobs) In USAJobs, you will answer vacancy specific questions necessary to evaluate your qualifications for the job to which you are applying. When completed, the information you provided at USAJOBS and the answers to the USAJob questions will become your application package.
STEP THREE - (Supporting Documentation) You may upload supporting documentation in one of two ways: (l) Once you finish answering the questions in the job announcement, you will be prompted to upload your document(s) to your application package. You will be given the choice to either upload the document as part of the application process, or you can select a document that you've already loaded on USAJOBS, or simply fax supporting documentation, which will provide you the necessary cover sheets for each of your documents so that they will be correctly submitted to the appropriate vacancy announcement. The fax number will be available on the cover sheet. (2) You can upload a document to an existing application by logging into your USAJOBS account profile. Click on "My Applications" and search for the vacancy. Once you have located the vacancy, click on the vacancy and select "Apply Online". Move through your existing application to the Documents page and select "Upload" in order to add a document to your application. Be certain to review your complete application for confirmation that the document uploaded and click on "Finished" to be returned to USAJOBS. Your complete online application and any required supplemental documentation (e.g. SF-50, ICTAP/CTAP, DD-214, Revised October 2013 SF-15, VA letter, transcripts, Schedule A documentation, Award SF-50 within last 3 years, etc) must be received by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.
Agency contact information
AddressBureau of Alcohol, Tobacco, Firearms & Explosives
Please apply online
Washington, District of Columbia 20226
You can check the status of your application anytime by accessing the USAJOBS online application system at http://www.usajobs.gov. You will need to provide your USAJOBS User ID and Password to access the Track your Online Job Application feature. You may also click on the link provided to access additional information on Career Connector. All applicants will be notified at four (4) stages in the hiring process:
(1) upon receipt of your application;
(2) after your qualifications have been assessed;
(3) whether or not you've been referred to the Selecting Official; and
(4) whether or not you've been selected for the position.
If your name is sent to the hiring manager, you may be invited for an interview.
After making a tentative job offer, we will conduct a suitability/security background investigation. We expect to make a final job offer to selectee(s) upon favorable completion of the background.
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Legal and regulatory guidance
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/529635700. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.