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    Duties

    Summary

    The Information Technology Office (ITO) works with each of the other divisions within the Federal Judicial Center: Research, Education, History, and International Relations. ITO consists of an applications development team, systems team, and a technical support team. The internship can include work with any of the technology teams. Assignments will depend on the active projects at the time of the internship.

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    Responsibilities

    The primary duties and responsibilities of the Information Technology Intern is to assist staff through the following kinds of activities (responsibilities may vary depending on need):

    • Assist in the planning and delivery of live web conferences.
    • Attend program planning and team meetings.
    • Carry out a range of technical and office support activities.
    • Create basic applications (e.g., Drupal, HTML).
    • Conduct research and write summary reports on current technical topics.
    • Connect PCs, Macs, tablets, phones and other devices to WiFi and static internet.
    • Develop PowerPoint presentations on technology topics.
    • Double-check A/V equipment in the FJC auditorium, conference and training rooms for use by the Center.
    • Interact with judicial employees and/or officers nationwide, via telephone, email, intranet and in-person.
    • Organize and inventory software/hardware assets.
    • Provide A/V and IT technical support for programs and meetings (this includes serving as an in-room technician).
    • Provide assistance to Center staff who may require help when developing presentations, using applications such as MS Office Suite, and other technology requests.
    • Provide direct first-level support on a variety of software and hardware platforms: Microsoft Office Suite, Adobe Acrobat Pro, Drupal, Macs, PCs, iPads, and iPhones.
    • Record sessions.
    • Regression testing.
    • Write technical handouts and reference guides.

    Travel Required

    Not required

    Supervisory status

    No

    Promotion Potential

    None

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/529092100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.