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    Summary

    WHAT IS THE SMALL BUSINESS/SELF-EMPLOYMENT (SB/SE) DIVISION? The SB/SE Division provides examinations and taxpayer education services for about 7 million small businesses and upwards of 33 million self-employed and supplemental income taxpayers.

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    Responsibilities

    The IRS Internal Recent Graduates Program affords a developmental opportunity to IRS employees, who have graduated within the previous 2 years from a qualifying educational institution or program. If selected, you will be placed in a position as Revenue Officer, GS-1169, Career Ladder 5/7/9 with promotion potential to GS-11 in the Small Business/Self Employed Division.

    To successfully complete the Recent Graduates Program, you must complete 1 yearin the position, a minimum of at least 40 hours of interactive training, Mentorship, and demonstration of successful job performance. If for any reason you do not successfully complete the program you will be returned to the previous grade of the same or similar position you previously held within IRS prior to being selected for the Recent Graduates Program. Placement is neither guaranteed nor implied.

    During the first year, all applicants selected for these positions will receive approximately 3 weeks of orientation, 10 weeks of classroom training, and 40 weeks of on-the job training. Overnight travel may be required for both orientation and classroom training, while on-the-job training is generally provided in the employee's post of duty. The training program consists of alternating periods of classroom and on-the-job training

    The following are the duties of this position at the GS-11. You will have the opportunity to learn to perform these duties and will receive training to help you grow in this position.

    As a Revenue Officer you will:

    • Collect delinquent tax and secures delinquent returns from taxpayers who have not resolved their obligations in response to prior correspondence or other contact.
    • Conduct interviews with taxpayers (and/or their representatives) to obtain financial information, assess taxpayer’s ability to pay outstanding tax obligations, collecting delinquent taxes and securing delinquent tax returns
    • Counsel taxpayers on their tax filing, deposit and payment obligations actions needed to bring taxpayers into full compliance. Provides guidance and service on a wide range of financial problems to assist the taxpayer toward a positive course of action to resolve tax issues.
    • Work with taxpayers and their representatives to develop a plan of action to resolve delinquencies. Takes enforced collection actions. Evaluate/compare taxpayers’ financial information to internal/external sources to verify their financial condition.
    • Provide customer service by respecting and explaining the taxpayer's rights, IRS policies and procedures. Provide instructions, and analyzes issues presented by taxpayers, practitioners and IRS employees.
    • Resolve account discrepancies and responds to taxpayer and practitioner requests. Meet taxpayers or their representatives at the business location or residence for non-business taxpayers in order to view the assets or number of employees, or to observe indications of hardship or business failure.
    • Perform credit and financial analysis of the taxpayer financial records to determine the taxpayer’s financial condition and ability to pay outstanding tax obligations and prevent future delinquencies. Analyzes financial information and evaluates assets
    • Confer with internal and external advisors, analysts, or attorneys (for example: Counsel or Department of Justice) regarding case development, issue determination, case processing and coordination.
    • Recognize patterns of delay and other indicators that a taxpayer is not cooperating or attempting to defeat assessment or collection of delinquent tax.

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    Travel Required

    Occasional travel - 1 to 5 nights per month

    Supervisory status

    No

    Promotion Potential

    11

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/526206900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.