The Science, Technology, and Business Division (ST&B) provides reference and research service to Congress, government agencies, and researchers. Constituents are served in person and via email, the telephone, other electronic communication, and traditional correspondence.
The position description number for this position is 342216.
This is a supervisory, non-bargaining unit position.
Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.Learn more about this agency
The incumbent's performance will be assessed on the basis of the quality and effectiveness of the Section's ability to provide reference and research service to its collections in support of the Library's mission; the effectiveness of communication and cooperation with other staff members of the Library of Congress and outside organizations; the extent and quality of participation in the management of the Divisions, including the assumption of supervisory responsibilities in the absence of the Chief on a rotating basis with other section heads; the extent and quality of ensuring staff participation and consultation; and effective leadership, training, and management of subordinate staff in incorporating the Library's values into their activities.
The incumbent supervises professional staff of reference librarians performing work at the GS-09/11/12/13 levels, and technical staff providing support services; performs the administrative and human resource management functions related to the staff supervised; establishes guidelines and performance expectations for staff, which are clearly communicated through the formal employee performance management system; observes workers' performance; demonstrates and completes work performance critiques; provides informal feedback and periodically evaluates employee performance; resolves informal complaints and grievances; prepares work improvement plans, recommending personnel actions as needed; provides advice and counsel to workers related to work and administrative matters; effects disciplinary measures as appropriate to the authority delegated in this area; reviews and approves or disapproves leave requests.
The incumbent serves as an expert and senior adviser to management on all matters relating to the planning and development of informational technologies; develops policies, procedures, guidelines and standards for the planning, development and implementation of automated systems to meet the overall information needs of the Science Reference Section.
The incumbent must also have the ability to manage a variety of functions simultaneously, to analyze complex problems, develop practical solutions, and work well under pressure of demands and deadlines. The incumbent works with the automation staff who provide electronic resources support to the Division and Library; oversees the public use of the Divisions electronic resources collection; and initiates, provides leadership and independently coordinates the planning, design, implementation, and follow-up of automation projects and services. The incumbent also advises management on new automation developments and proposes actions that could improve the operations and services in the Division.
The incumbent serves as an expert in the organization, development, and implementation of multiple projects; serves as a supervisory project leader, team leader, or chairperson for working groups, task forces, and/or committees, which have been assigned responsibility for projects and programs related to public service and/or research in science and technology.
The incumbent organizes and develops projects utilizing critical judgment to determine scope, emphasis, approach, appropriate techniques, and manner of presentation; prepares consolidated operational and public service reports utilizing statistical and narrative data to support the information services provided by and through the Science Reference Section.
The incumbent analyzes major issues in information access and dissemination, and develops authoritative new approaches, methods or standards to resolve critical or highly unusual reference information problems.
The incumbent serves as an authority in science and technology reference and research methodology to effectively and efficiently manage information services to a diverse and demanding clientele; serves as a senior specialist for science and technology collections for the Library, and officially represents these to other offices and staff in the Library, as well as to persons, groups, or organizations outside the Library, by means of speeches, publications, and correspondence.
The incumbent initiates, establishes, and maintains professional relationships with librarians and other specialists, in order to share resources and information; presents papers at conferences, seminars, or meetings in librarianship and other relevant fields; prepares articles for publication; and serves as a principal liaison for the organization at professional conferences, seminars, and exhibits.
The incumbent also motivates and influences the clientele to fully, efficiently and effectively utilize programs and services; meets with researchers, analyzes questions, and requirements; suggests search strategies evaluates print and electronic resources from the general, special and/or reference collections regardless of format; and provides consultative services with respect to use of informational services and products.
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This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/525811600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.