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    Duties

    Summary

    ORGANIZATIONAL LOCATION: Department of Health & Health Human Services (HHS), Indian Health Service (IHS), Southwest Region, Phoenix Area, Administrative Services-Information Technology Department, Fort Yuma Service Unit, located in Winterhaven, California. Position is supervised under the Supervisory Information Technologist Specialist.

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    Responsibilities

    Major Duties:

    • Provides basic support to end user at the Information Technology help desk and as required, on-site support at customer work location for computer related matters.
    • Reports operational computer system failures to the supervisor or appropriate computer specialist. Keeps log of all computer systems related malfunctions.
    • Identifies recurring irregularities in processing that can be attributed to computer systems problems and work with computer specialists and customers to modify procedures.
    • Assists computer specialist in testing new equipment or software, training activities and keeps log of training related matters. Assists with Information Technology and office related activities.

    Travel Required

    Occasional travel - You may be expected to travel for this position.

    Supervisory status

    No

    Promotion Potential

    5

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/524659100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.