This position is located in the Police Services.Learn more about this agency
The incumbent will provide dispatch/emergency communications support in the Phoenix VA Police Services Office. Incumbent provides federal police officers and criminal investigators with emergency radio communications directing these entities to emergent situations for public safety related incidents
The incumbent accepts emergency calls for service via telephone from the public, patients, staff and other criminal justice agencies. Communicates directly with local law enforcement to coordinate mutual aid assistance to federal police and with local fire department when fire service is called out to VA property. Monitors and directs response to police and life safety communications, radio dispatching, telephone, and other emergency communication circuits. Monitors all communication/security, surveillance systems, and related electronic equipment. Receives and compiles information from various sources related to police and emergency incidents taking appropriate action regarding intrusion, duress, and alarms. Directs response and/or modifies responsible personnel depending on the type of incident or request. Operates a variety of communications and security equipment, such as computers, multi-frequency radios, multi-line telephone system, the NCIC terminal, and other related equipment.
Compiles and prepares reports related to events occurring in the operation of the police control center for dissemination of the completed products to various management officials. Makes contact with various local, state and federal law enforcement officials for coordination of emergency situations. Responsible for the orderly flow of communications between the police control center, Police Chief, and VA Police Officers of the everyday functions of the police activity. Maintains accurate activity records/logs, interprets pertinent laws and regulations. Performs other related duties as assigned. Knowledge of a body of standardized rules, procedures or operations requiring considerable training and experience to perform the full range of standard assignments and resolve recurring problems. Work requires practical knowledge of specific VA property geography, police procedures and objectives, fire and evacuation procedures, and knowledge of programs, methods, procedures, and skills in carrying out support tasks related to police administration.
Work Schedule: 8-Hour shifts Covering 24/7 Operation: Shifts include 08:00 am-1600 pm; 1600 pm-12:00 am; & 12:00 am-0800 am
Compressed/Flexible: Not Available
Telework: Not Available
Virtual: This is NOT a virtual position.
Position Description/PD#: Motor Vehicle Dispatcher / PD# 10155-A
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not required
Job family (Series)
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/524191000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.