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    Duties

    Summary

    About the Position: The U.S. Military Entrance Processing Command, with headquarters in North Chicago, IL, is a jointly staffed command and is staffed by representatives of all branches of the Armed Forces. The command, through its 66 military Entrance Processing Stations (MEPS), determines whether applicants are qualified for enlistment based on standards set by each of the services.

    See Qualifications section for information on TERM appointment.



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    Responsibilities

    • As an Information Technology Specialist (Customer Support), you will be responsible for the following:
    • Providing technical support to Information Technology (IT) customers.
    • Communicating issues and outages following established information technology policies/procedures.
    • Training customers/users in use of computer systems and applications.
    • Preparing documentation on hardware, software, networks, solutions or workarounds.
    • Analyzing data to troubleshoot computer hardware, software, and network problems.
    • Troubleshooting hardware and software problems.
    • Installing computer hardware and software using established information technology procedures.
    • Following security policies to ensure a secure computing environment.
    • *** These duties are described at the full performance level GS-09. The position is being filled at the GS-07 level only and is developmental.

    Travel Required

    Occasional travel - Business travel of approximately 10%

    Supervisory status

    No

    Promotion Potential

    9

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/522736300. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.