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    Duties

    Summary

    This position provides front desk service for the lodging program that contributes directly to the military members to all eligible patrons.

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    Responsibilities

    Incumbent will be responsible for front desk and reservations. Will ensure guest privacy and security measures are maintained at all times. Receive requests and processes reservations within established guidelines. When rooms are not available, provides a certificate of non-availability (CNA) and/or alternative lodging within the area. Change and cancel reservations as requested by the guests. Utilize property management system to register guests and assign rooms upon check-in. Secures authorization for credit cards, collects service charges for damage and other charges upon guest check-out. Receives and is accountable for change fund, preparation of daily activity reports (DAR) and deposits cash receipts at end of shift. Incumbent will inventory keys and other supplies or amenities maintained at front desk. Using the property management system may run reports as requested or needed. Log trouble calls and ensure appropriate department is notified. Incumbent may need to provide guests information/maps of base or local area. Performs other related duties as assigned.

    Travel Required

    Not required

    Supervisory status

    No

    Promotion Potential

    02

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/522659600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.