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    The incumbent is responsible for providing day-to-day support to Family Readiness staff managing a wide range of quality of life programs including Work and Family Life, Counseling and Advocacy Prevention, Sexual Assault Prevention and Response, Navy Gold Star, and Family Emergency Response Programs. Duties include providing technical guidance, scheduling meetings, tasker management, analysis, administrative support and problem solving matters relating to Navy wide programs.

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    In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience.

    Provides support to program directors, managers, region and installation FFR professionals on a variety of operations and functions, responsible for the operation of Navy-wide programs.  This includes matters related to appropriated (APF) and non-appropriated funds (NAF) employees at 11 regions and 70 base commands.  

    Responsible for actions involving multiple functions, programs, departments, commands and agencies.  Actions may require coordination both internally (CNIC/DON) and externally (DoD/municipal/private sector).  Coordinates administrative operations and logistical support, within assigned programs, for program directors/managers who determine resources and policy guidance for Quality of Life (QOL) programs, enterprise wide.

    Plans and executes a variety of administrative functions, to include but not limited to, such as developing, reviewing and assisting in developing point papers, briefs, congressional testimonies/hearings, statements and other items for presentation or information to FFR Executives and senior leadership within CNIC, DoN and DoD. 

    Serves as subject matter expert on correspondence policy.   Prepares and revises military and non-military correspondence, endorsements, enclosures, memorandums and messages to ensure content, routing and format is in accordance with established policy.  Conducts periodic surveys of outgoing correspondence and analyzes to determine adherence to letter writing principles, proper format, and distribution. Authenticates correspondence, orders, records, reports and other official communications and obtains authorized signatures as appropriate.  Provides written correspondence and ensures dissemination to appropriate personnel.

    Provides general administrative and logistical support for assigned programs. 

    Establishes and monitors multiple systems (e.g. HQ Web Taskers, TWMS, and Gateway Portal) for suspense to ensure compliance through personal follow-up action.  Manages electronic and hard copy filing systems for assigned programs. 

    Conducts organizational review of internal processes and operating procedures, to ensure conformance with pertinent administrative regulations, procedures, and policies to make recommendations for change and increase operational efficiency. Drafts and coordinates with other programs to develop internal operating procedures and streamline office processes. 

    Serves as Kronos and SLDCADA timekeeper for the Division, entering and maintaining accurate records of leave and attendance for employees. 

    Makes arrangements for meetings, conferences and maintains management calendars.   

    Attends meetings to stay informed of changes in program needs, requirements and practices. 

    Serves as the Division Check-in/Check-out Coordinator for new and departing employees.  Provides support to relocating or newly arriving personnel and assists with varying personnel related issues, to include PCS orders, transportation arrangements, etc. 

    Researches and collects data from diverse sources to recommend resolution for complex issues.

    Coordinates data calls to Regions via the HQ Web Tasker system which includes Congressional inquiries and multiple taskings from DON and outside agencies that can be highly confidential in nature.

    Serves as Division point of contact for the Defense Travel System (DTS) and NAF travel process. Prepares, assists, and submits travel authorization orders, vouchers, Invitation Travel Orders and Non-Activity Orders. Register new system accounts and provides training and orientation to travel systems and processes for APF and NAF employees.  Coordinates with CNIC Financial Service Center (FSC), CTO, and NAF travel helpdesk to resolve processing issues with orders and vouchers. Runs quarterly travel reports for Family programs to assist in tracking travel budgets. Coordinates all aspects of the Directors and Program Managers travel.  Makes necessary arrangements and prepares itineraries in accordance with JTR/JFTR regulations.  Creates, submits, and tracks area clearance requests for employees and contractors traveling outside of the US. 

    Serves as point of contact for required training initiatives for family readiness personnel to ensure completion and compliance with mandatory training requirements. Ensures all training and materials are updated regularly and are available to employees.

    Travel Required

    Occasional travel - Occasional travel of 10% or less

    Supervisory status


    Promotion Potential


This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/521659900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.