This position is located in the Bureau of Consumer Financial Protection, Operations Division, Office of Records and FOIA. The incumbent serves as a FOIA and transparency technical and program analyst at Bureau headquarters.Learn more about this agency
See our tips on the application process and printable checklist to ensure each step of the application is completed.
The following are the duties of this position at the CN-52. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.
- Receive, track, and respond to FOIA requests. Conduct effective records searches, apply the appropriate FOIA exemptions, and ensure that requests are completed within established timeframes.
- Conduct technical review of complex cases involving the interpretation of directives or past precedents
- Review policy guidelines, standard operating procedures, inspection reports, risk-assessments, and significant cases to identify systemic trends indicating the need to update Bureau FOIA policy, procedures, or training.
- Recommend the development of new metrics in response to new program initiatives to assess the efficiency and integrity of Bureau FOIA programs and their execution
- Prepare and deliver briefings to Bureau leadership, managers, the public or others on program operations or project status.
Occasional travel - Occasional travel may be required.
Job family (Series)
Conditions of Employment
- Please refer to "Conditions of Employment."
- Click "Print Preview" to review the entire announcement before applying.
- You must be a U.S. citizens or U.S. National
The experience may have been gained in either the public or private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week on your résumé.
You must meet the following requirements within 30 days of the closing date of this announcement.
Specialized Experience for the CN-52 level: To qualify at the CN-52 level, you must have one year of specialized experience at or equivalent to the CN-51 level in the Federal service (For qualification purposes, the CN-51 level is broadly equivalent to the GS-11 level). For this position, specialized experience is defined as experience:
(1) serving as a subject matter resource in the area of Freedom of Information Act (FOIA) laws, regulations, policies and precedents; AND
(2) evaluating policies and program execution; AND
(3) providing advice on implementing program policies requiring application of new or unprecedented approaches.
Specialized Experience for the CN-51 level: To qualify at the CN-51 level, you must have one year of specialized experience at or equivalent to the CN-40 level in the Federal service (For qualification purposes, the CN-40 level is broadly equivalent to the GS-09 level). For this position, specialized experience is defined as:
1) providing technical and program advice in the area of Freedom of Information Act (FOIA) laws, regulations, policies and precedents; AND
(2) drafting policies, regulations, and other materials on the handling of FOIA information; AND
(3) assessing criteria to align program or project requirements with strategic objectives.
Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related.
Specialized Experience for the CN-40 level: To qualify at the CN-40 level, you must have one year of specialized experience at or equivalent to the CN-30 level in the Federal service (For qualification purposes, the CN-30 level is broadly equivalent to the GS-07 level). For this position, specialized experience is defined as:
Experience which provides awareness of Freedom of Information Act (FOIA) laws, regulations and programs.
Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related.
Education Requirements: You MUST submit transcripts or equivalent if qualifying on education. The education generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education.
- We may select from this announcement or any other source to fill one or more vacancies.
- This announcement may be used to fill like positions in other organizations within the Bureau of Consumer Financial Protection.
- This is a bargaining unit position.
- We offer opportunities for telework.
- We offer opportunities for flexible work schedules.
-Ethics: Bureau of Consumer Financial Protection employees are subject to government-wide ethical standards of conduct, financial disclosure requirements, and post-employment prohibitions, which applicants may review at www.oge.gov. In addition, employees must comply with the Supplemental Standards of Ethical Conduct for Employees of the Bureau of Consumer Financial Protection (5 CFR 9401), which, among other things, prohibit an employee or the employee’s spouse or minor child from owning or controlling a debt or equity interest in an entity supervised by the Bureau. Regulations also impose restrictions on the outside activities of certain Bureau employees, including examiners and attorneys. Applicants may review the Bureau's ethics regulations and a summary of the regulations at www.consumerfinance.gov. Questions regarding these requirements and prohibitions should be directed to the Bureau Ethics Office at EthicsHelp@cfpb.gov.
CONDITIONS OF EMPLOYMENT:
- A one year probationary period may be required.
- Must successfully complete a background investigation.
- Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
- If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
- Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
- Obtain and use a Government-issued charge card for business-related travel.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your résumé, responses to the online questions, and required supporting documents. Please be sure that your résumé includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your résumé may result in a “not qualified” determination.
Rating: Your application will be evaluated in the following areas:
- Subject Matter Expertise
- Analytical Thinking
- Oral Communications
Your application will be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.
Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview.
If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP)) you must receive a score of 90 or better to be rated as “well qualified" to receive special selection priority
To preview questions please click here.
Background checks and security clearance
Drug test required
A complete application includes 1. A résumé, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
Please ensure all required documents, including any required work samples, narratives, or other materials as stated in this announcement, are attached to your application package. Documents can be uploaded under the category of “Cover Letter”.
All applicants are required to submit a résumé either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your résumé. We suggest that you preview the online questions, as you may need to customize your résumé to ensure that it supports your responses to these questions. Please view résumé tips.
CURRENT AND FORMER FEDERAL EMPLOYEES - Documentation Relating to Your Federal Employment:
-If you are a current Bureau of Consumer Financial Protection employee in a permanent, competitive service position you do not need to submit documents to confirm your status.
-If you are a current Bureau of Consumer Financial Protection employee who is reinstatement eligible based on prior federal competitive service, you must submit documents to confirm your eligibility.
You must submit an SF-50 which confirms both competitive status eligibility as well has highest grade/pay band level achieved. This may require that you submit more than one SF-50.
- To verify your competitive status: Box 34 must have a “1” and Box 24 must have a “1” or a “2”
If you are currently on a Veterans Recruitment Appointment (VRA), submit a copy of an SF-50 showing that. Also, you must submit a copy of your DD214 or other documentation showing dates of service and type of discharge and any other applicable documents such as SF-15, VA letters, etc.
- Indicate on your application the highest permanent grade you have held; if this grade is different from your current grade, submit a copy of an additional SF-50 showing this grade.
CAREER TRANSITION ASSISTANCE PLAN (CTAP) OR INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.
If you are applying under a special hiring authority (e.g. Military Spouses, Interchange Agreement, VEOA, VRA, Schedule A Disability, etc.), please see applicant guide for required documentation. In order to be eligible under one of these authorities, you must submit all required documentation as outlined in the applicant guide.
EDUCATION DOCUMENTATION: If you are qualifying for this position by substituting education or training for experience, you MUST submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
The Bureau of Consumer Financial Protection determines the salary offer for each selectee based primarily on three key factors:
- The selectee’s directly related experience at the same level as the positon
- The selectee’s overall experience in a particular industry or area
- The salaries of other Bureau employees in similar positions and with similar levels of experience.
We also take the selectee’s skill set into account. Applicants should note that salary offers seldom fall near the upper end of the salary range as listed in this vacancy announcement. Salary may be set from the minimum of the salary range to the midpoint of the salary range. In some instances, based on a selectee’s extensive experience directly related to the position, salary may be set at or above the mid-point up to the maximum salary for that band level.
See information on our base pay ranges and salary structure.
Our comprehensive benefits are among the most generous in the federal government. They include:
- Challenging and rewarding work benefiting American consumers
- Opportunities for development and advancement
- Comprehensive Federal health, vision, dental, life, and long-term care insurance programs
- Learn more about Federal benefits programs at: http://files.consumerfinance.gov/f/201310_cfpb_benefits.pdf
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
The Bureau of Consumer Financial Protection has partnered with the Treasury's Bureau of the Fiscal Service to provide certain personnel services to its organization. Fiscal Service's responsibilities include advertising vacancies, accepting and handling applications, and extending job offers.
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
The Bureau provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.
To begin, either click the “Create a New Account” button and follow the prompts to register or if you previously registered, click the "Apply Online" button and follow the prompts.
You will be re-directed to the Bureau's CareerConnector system to complete your application process; answer the online questions, and submit all required documents. (To submit supporting documents, click one of the available options; Upload; Fax; or Reuse existing documents. To protect your privacy, we suggest you first remove your SSN). Also, go to “My Account” to view and update your information, as necessary.
To complete, you must click the “Finish” button located at the bottom of the “Application Review” page.
To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
If you are experiencing system issues with your application, please contact the CareerConnector Help Desk at firstname.lastname@example.org and/or the USAJOBS Help Desk.
Agency contact information
Applicant Call Center
AddressConsumer Financial Protection Bureau
*** Please see the "How to Apply" section ***
Parkersburg, West Virginia 26106
To check the status of your application for this position, please follow these steps:
1. Login to your USAJOBS account, select the "Applications" section and click on the vacancy you would like to view and have already applied for.
2. Under "application status," click "additional application information" and you will be taken to the CareerConnector website where you can check your application status. The "additional application information" link may not be available if your application status says "Unavailable." This indicates that your application is not complete.
If the "additional application information" link is not available and the vacancy is still open, you can click on the job announcement and "Update Application" to be taken back to the CareerConnector portion of the application.
Please notify us at CFPBINQUIRIES@FISCAL.TREASURY.GOV if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Legal and regulatory guidance
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/518896900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.