This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/515364500. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
These Dispatcher (Public Safety) positions are located in Gateway National Recreation Area - Visitor and Resource Protection Division's Dispatch Center, Staten Island, New York.
Travel, transportation, and relocation expenses will not be paid. All travel, transportation, and relocation expenses associated with reporting for duty in this position will be the sole responsibility of the selected employee.
10/31/2018 to 11/13/2018
$42,630 - $55,414 per year
GS 6
3 vacancies in the following location:
No
Occasional travel - Travel will be required to visit other site, and to attend meetings or training.
No
Permanent
Full-Time
Competitive
7
No
Yes
NE-1611-GATE-19-10334286-MP
515364500
Current federal employees of this agency.
Certain current or former term or temporary federal employees of a land or base management agency.
Federal employees who meet the definition of a "surplus" or "displaced" employee.
Who May Apply: Current competitive status (permanent) U.S. Department of the Interior, current and former land management agency employees eligible for the Land Management Workforce Flexibility Act (LMWFA), and current and former Department of the Interior employees eligible for the agency Career Transition Assistance Plan (CTAP) may apply.
The incumbents of these Dispatcher (Public Safety) positions receive and process emergency and non-emergency requests for service and information by telephone, two-way emergency communications radio system or walk-ins. The incumbent obtains the essential facts and dispatches the appropriate response units (such as law enforcement, search and rescue, and fire), maintains documentation and makes notifications. Based on information obtained, the incumbent prioritizes the emergency personnel response that is dispatched.
Incumbent of these Dispatcher Public Safety positions are responsible for operating multi-frequency radio consoles, monitoring multi-agency radio system, and conducting queries / searches in emergency / law enforcement automated information systems in order to perform criminal history checks, access wanted files, motor vehicle department files, or stolen, lost or wanted items/subjects. Responsible for safeguarding confidential and law enforcement sensitive information, processing law enforcement requests and paperwork, and maintaining detailed computerized logs.
Duties will be developmental in nature when filled below the full performance level.
There is no substitution of education for experience at the grade level(s) of this announcement.
This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.
Promotion to the full performance level is neither guaranteed nor implied and will be based solely on your ability to satisfactorily perform the work of the position, existing work at the higher grade level, and recommendation by the position's supervisor.
Physical Demands: Incumbent must function efficiently in a confined space for extended periods of time with no breaks and no opportunity to leave the confines of the Communications Center. The dispatcher is considered an "essential employee', meaning he / she is required to work holidays, report for duty during adverse weather conditions, and be expected to work for long hours exceeding normally scheduled shifts in case of emergencies. Position is sedentary with high amounts of stress. Incumbent is subject to shift work, rotating shift work, and uncommon tours of duty. Work requires use of the voice in voice communications for periods of hours at a time. Voice must be clear, audible, and tone effective with words plainly spoken and understandable. Incumbent must be able to hear clearly and discern a variety of audible communications and signals simultaneously. Incumbent must be able to read critical information from multiple sources, including computer screen, fax, and written log quickly and accurately. The work is of an emergency nature and is emotionally stressful. Incumbent must possess manual dexterity sufficient to operate computer terminals / keyboards and related equipment and to maintain written logs.
Work involves occasional lifting of boxes and supplies up to weights of 50 pounds.
Working Conditions: The work is normally performed in a well-lighted and temperature controlled room. Noise levels are routinely high due to electronic equipment, telephones, radios, and other discussions ongoing in the performance of duties. The setting is typically confined and secure, and entrance and egress is controlled.
During the training period and / or other occasions, the incumbent will be assigned to accompany field law enforcement personnel in patrol vehicles to learn and gain a more detailed familiarization with agency field operating procedures and jurisdictional boundaries.
Incumbent may not leave the center unless relieved by another qualified dispatcher.
If you are unable to apply online or need to fax a document that you do not have in electronic form, view the following link for information regarding an Alternate Application. Click the following link for more information, https://help.usastaffing.gov/Apply/index.php?title=Alternate_Application_Information.
You will be evaluated for this job based on how well you meet the qualifications above.
A review of your resume and supporting documentation will be made and compared against your responses to the Occupational Questionnaire to determine if you are qualified for this job. If a determination is made that you have inflated your qualifications or experience, you may lose consideration for this position. Please follow all instructions carefully; errors or omissions may affect your rating.
Candidates who apply under Competitive Merit Promotion procedures will undergo a quality review to determine if they are highly qualified based on the content of their resume and their responses to the questionnaire. Best qualified candidates will be referred if all required supporting documentation has been provided.
Candidates who apply under Noncompetitive Merit Promotion procedures will undergo a quality review to determine if they are minimally qualified based on the content of their resume and their responses to the questionnaire. Qualified candidates will be referred if all required supporting documentation has been provided.
You will be evaluated on the following competencies:
The following documents are required and must be submitted by 11:59 PM (EST) on 11/13/2018.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position: You must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To receive consideration, the complete application package must be submitted by 11:59 PM (EST) on 11/13/2018. WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES.
Once the Occupational Questionnaire is received you will receive acknowledgement that your submission was successful. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview. You will be notified of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/515364500. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
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