The Office of Performance Analysis and Integrity (PA&I) is the Veterans Benefits Administration's definitive source of information, guidance and insight for improving performance management and program integrity. The Office is responsible for managing and directing all centrally-directed VBA efforts to determine how well the organization (VBA) is meeting the needs and expectations of its employees and external customers (e.g., Veterans). As a Program Analyst you will:Learn more about this agency
- Perform needs-analyses of VBA business-line information requests.
- Perform statistical analyses of VBA program performance and provide recommendations for enhanced process capabilities.
- Create and maintain reports for VA Central Office and Regional Offices that provide information for strategic planning and workload management.
- Work with data warehouse contractors to ensure accuracy of data in the data warehouse and create applications allowing field users access to the data.
- Lead or participate in Performance Analysis and Integrity work teams to conduct business process reengineering plans and implementation strategies.
- Develop training material and provide professional development training for Management Analysts and other personnel.
- Assist in the development of requirements that support effective utilization of data.
- Participate in or reviews proposals for the design, development, implementation and evaluation for new or enhanced business line data management activities within the VBA corporate environment.
25% or less - You may be expected to travel for this position.
Job family (Series)
Conditions of Employment
- You must be a U.S. Citizen to apply for this job.
- Selective Service Registration is required for males born after 12/31/1959.
- You may be required to serve a probationary period.
- Subject to background/security investigation.
- Telework: May be discussed at the time of interview.
- Virtual: This is not a virtual position.
- Work schedule: 8:00am - 4:30pm. A compressed or flexible schedule may be available.
- Relocation/Recruitment Incentives: Not Authorized.
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/12/2018.Specialized experience for this position may have been gained in a position that equipped you with the particular competencies needed to carry out the major responsibilities listed in this announcement. Experience includes (1) An advanced level of expertise designing, developing and implementing complex Procedural Language/ Structured Query Language (PL*SQL) and Structured Query Language (SQL) in a business environment; (2) Strong soft skills, such as communications, problem-solving and analytical abilities; (3) Conducting analyses, such as feasibility study, trade-off analysis, or cost benefit analysis; (4) Querying and extracting data from information management systems (to include related data warehousing); (5) Proficiency of large data system architecture, maintenance, querying, and extraction programs/tools such as: Oracle Data Base Administration, Statistical Analytical Software, Oracle Business Intelligence or Enterprise Edition; and (6) Working with relational and non-relational databases using database technology (for example: MySQL, Oracle, SQL Server, NoSQL, or other open source database software).
You will be rated on the following competencies based on your application for this position. Applicants MUST possess experience that clearly demonstrates the following competencies. This experience and/or training MUST be reflected by descriptions of your experience in your resume:
Competency 1: Technical Competence: Mastery demonstrated skill in developing complex queries, reports, and dashboards including prototyping, developing code, testing and implementing in the production environment.
Competency 2: Project Management: Ability to use project management software.
Competency 3: Partnering: Ability to collaborate with organizational counterpart in the development and recommendation of policies and procedures.
Competency 4: Critical Thinking: Ability to apply critical thinking skills in diagnosing, understanding and solving complex business problems and provide reliable technical data extraction/aggregation software algorithms.
Competency 5: Oral Communication: Ability to communicate orally.
Competency 6: Writing: Ability to communicate in writing.
Physical Requirements: The work is typically performed in an adequately lighted and climate-controlled office. There are no special physical requirements. The Department of Veterans Affairs provides reasonable accommodations for persons with disabilities.
You may qualify based on your specialized experience as described below. There is no provision for substitution of education for experience at the GS-13 level.
For GS-13, one year of specialized experience equivalent to grade GS-12 in Federal or other service is qualifying.
If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to, responses to the above listed competencies, completion of work samples and/or contact for an interview.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Applicants will be ranked based on three quality groups, as follows:
- Highly Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position;
- Best Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all, of the requirement of the job;
- Well Qualified - Applicants possessing experience and/or education that meets the minimum qualifications of the position including all selective factors.
Note: There is no provision for substitution of education for experience at grade GS-13.
VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility may be discussed during the interview process.
Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6, 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
Background checks and security clearance
Drug test required
To apply for this position, you must provide a complete Application Package which includes:
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.
- Cover Letter
- VA Rating Letter
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This job opportunity announcement may be used to fill additional vacancies.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
If you are unable to apply online view the following link for information regarding an Alternate Application.
All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 10/12/2018 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/10318852.
- To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
- Click Submit My Answers to submit your application package.
To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.
Alternate Application Information: If you are unable to apply online you may review additional options: here You may also call the Alternate Application phone line Monday through Friday from 8:00 a.m. to 6:00 p.m., Eastern Standard Time, excluding Federal Holidays, at 1-478-744-2360.
Agency contact information
810 Vermont Ave NW
Washington, DC 20420
Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5 point (TP), 10 point (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD-214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15, "Application for 10 Point Veterans Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx.
After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification requirements are met. During our review, if your résumé and application package do not support your questionnaire answers, we will adjust your rating accordingly. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email (if provided); otherwise, applicants will receive a notification letter via the U.S. Postal Service. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USAJOBS account: here
For a more detailed update of your status, click on "more information." Information regarding applicant process can be found: here
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Legal and regulatory guidance
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/512842000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.