This is a Washington Army National Guard Title 32 Excepted Service Bargaining Unit Technician position:
IT SPECIALIST (CUSTSPT) Location: DCSIM, Camp Murray, WA, Spokane, WA Appointment Type: Indefinite Advertised as: ENLISTED/WARRANT OFFICER This announcement may be used to fill one or more vacancies.
Serves as a technical specialist on all automated systems utilized throughout the state.
Receives requests for resolution of hardware or software problems that may require in-depth research.
Participates in site surveys in order to verify adequacy of software installation practices and operating environments are compliant with desktop and network security standards, and network operations to ensure customer needs are met.
Provides technical assistance to current and potential users so that LAN/WAN and other C4 systems operations have few major disruptions.
Installs and maintains hardware devices supporting a broad range of information systems employing multiple network and local operating systems and highly sophisticated client server software.
Performs other as duties as assigned.
* The above duty description doesn't contain all details of the official position description. A copy of the entire position description can be found on FASCLASS by searching the position description (PD# D0269000). https://acpol2.army.mil/fasclass/search_fs/search_fasclass.asp
Travel Required
Occasional travel - as required for job training or mission requirements
Compatible Military Assignments: ECMF: 25 , WMOS: 255A, 255N, 255S
*This is an indefinite position. If an individual employed in the excepted civil service accepts this position, he/she will receive an indefinite appointment. If a Reduction-In-Force occurs the indefinite appointee will have no reemployment rights to his/her former position or any other position. If funding level and employee manning levels permit, incumbent may be converted to permanent technician status without further competition.
- Applicants need not be assigned to the position or possess the MOS to apply or be considered for selection. Selected applicant must be assigned to a compatible Military position and attain MOS within 1 year of appointment action.
- Participation in direct deposit is mandatory.
- All soldiers, civilian employees, and contractor employees who drive Army-owned or leased vehicles must complete the Army Avoidance Course (AAC) training when they start working for the Army. Must have a valid Washington state and military driver's license. Must be able to obtain a Government Travel Card (GTC) and be able to attend all schools deemed necessary by the supervisor.
-Males born after 31 December 1959 must be registered for Selective Service.
-Must maintain membership in the WA National Guard for continued employment.
Qualifications
GENERAL EXPERIENCE:
Experience, education or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems.
SPECIALIZED EXPERIENCE:
Must have at least 24 months experience, education, or training in analysis of the interrelationship of pertinent components of the system. Experience planning the sequence of actions necessary to accomplish the assignment. Experience scheduling the sequence of programs to be processed by computers where alternatives had to be weighed with a view to production efficiency.
Education
Education Requirements:
High School Diploma or GED.
Substitution of Education for Specialized Experience:
A masters or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree may be substituted.
To receive credit for Education, you must provide transcripts or other documentation of proof to support your Educational claims.
Additional information
- If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).
- Military Technicians are ineligible for enlistment, retention, and student loan repayment bonuses. Acceptance of a Technician position will terminate these incentives.
- Military Technicians in the excepted service will wear the appropriate uniform while performing as a Technician.
- Veteran's preference does not apply to National Guard Technician positions in accordance with Title 32 USC 709 (f).
EQUAL OPPORTUNITY: The WA National Guard is an equal opportunity employer. Selection for this position will be filled without regard to race, color, religion, national origin, gender, marital status, or political affiliation.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. You may also be excluded from consideration if you indicate that you are unwilling to accept the lower grade and a determination is made that you are not qualified at the higher grade. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities, and other characteristics). NOTE: You do not have to respond to the KSA's separately but your resume should contain sufficient information to demonstrate possession of the KSA's.
Knowledge of customer service and support principles and methods sufficient to participate delivery of a wide range of customer support services to all serviced organizations.
Knowledge of overall system software, hardware and networking to recognize interrelationships within area of responsibility sufficient to report, respond to, and resolve the less complex customer requests.
Basic knowledge of network configuration techniques, computer equipment and assigned system software to determine source of failures.
Knowledge of and skill in using system software, IT security principles and functional application software used throughout the state.
Knowledge of how the hardware, software and network infrastructure related to the serviced systems along with an understanding of how they integrate together sufficient to analyze problems reported to distinguish between hardware, software, network and user-related problems.
Knowledge of computer systems and information transmission systems standards and equipment sufficient to install, configure upgrade and troubleshoot hardware and software components.
Applicants may also submit the following supporting document type(s),which may not be required for all applicants: Cover Letter, DD-214,SF-50, and Transcript.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
A complete application package must be submitted by 11:59 PM (EST) on 09/28/2018 to receive consideration. Failure to submit all required documents by the closing date will result in disqualification.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
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After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
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Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
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Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
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Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
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Learn more about
Army National Guard Units (Title 32/Title 5)
The National Guard is the oldest component of the Armed Forces of the United States. Since the earliest American colonial days, citizens have joined together for collective defense. We have a proud tradition of coming to the aid of our friends and neighbors in times of serious emergencies. Join our National Guard team and serve your nation, your states and your community!
For information about joining the Army National Guard please call 1-800-TO-GO-GUARD
NATIONAL GUARD MEMBERSHIP IS REQUIRED: This is an excepted service position that requires membership in a compatible military assignment in the Washington Army National Guard. Selectee will be required to wear the military uniform. Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment. Applicants who are not currently a member of the National Guard must be eligible for immediate membership and employment in the National Guard at the required military grade listed if the position is open Nationwide.
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