The selectee will have experience managing reference services in a fast paced environment; expert knowledge of reference sources, in particular those related to legislative research/public policy; and knowledge of information research methodologies. A critical duty is to review responses and reports produced by the section. The section head works collaboratively with staff across CRS as well as other parts of the Library of Congress on information requests/projects and to resolve issues.Learn more about this agency
Supervises a group of employees performing work up to the GS-13 level. Plans and assigns work, sets and adjusts priorities, and prepares schedules for completion of work. Establishes guidelines and performance expectations for staff, provides feedback and evaluates employee performance. Resolves informal complaints and grievances. Recommends appointment, promotion, or reassignment and develops work improvement plans, recommending personnel actions as necessary. Provides advice and counsel to workers related to work and administrative matters. Reviews and approves or disapproves leave requests and certifies time and attendance records for staff. Assures that subordinates are trained and fully comply with safety regulations.
Oversees, conducts and reviews research on highly complex reference questions, providing authoritative and definitive results. Oversees the staffing of the CRS reading rooms, and the provision of document delivery and GIS services to CRS research divisions and congressional clients. Keeps up to date on current legislative issues. Plans and reviews the section’s products and services, ensuring that they meet professional standards and policy guidelines and are responsive to the needs of clients. Provides leadership in the development and maintenance of the CRS GIS portal.
Develops, organizes, and schedules training for individuals and groups at various levels of sophistication, on a wide variety of research tools and research methodologies. Organizes, conducts, or participates in customized group and individual training and troubleshooting for partners and clients. Promotes existing and new information services, databases, and other research tools to CRS staff and congressional clients.
Serves as a principal liaison for collaboration between KSG groups, other CRS divisions and offices, and other Library of Congress units and offices. Consults with information professionals throughout CRS and the Library of Congress on GIS, research, reference and document delivery requests as well as the management of the CRS reference collection.
This is a supervisory, non-bargaining unit position.
The tour of duty for this position is full-time.
The position description number for this position is 376875.
RELOCATION EXPENSES ARE NOT AUTHORIZED FOR THE PERSON(S) SELECTED UNDER THIS VACANCY ANNOUNCEMENT.
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This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/509914700. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.