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The primary purpose of this position is to provide a protocol assistant responsible for supporting protocol specialist in working the technicial requirements for protocol events, e.g., official visits
ceremonies and social events involving high-level, multinational dignitaries.
- Coordinates and executes protocol plans for command section-hosted conferences and visits by distinguished U.S. and foreign military/civilian visitors.
- Participates in orchestrating arrangements and requirements to support personnel in the accomplishment of COMMANDER, USSTRATCOM social programs.
- Advises others on routine procedures for social events, conferences, visits, award ceremonies, invitations, seating, programs, name tags, place cards, etc; Provides answers to such recurring questions as the rules of protocol precedence.
- Routinely performs other protocol duties including greeting DVs; arranging and billeting for flag officers; and responding to calls from flag officers/civilians equivalents including COMMANDER, USSTRA TCOM and command section staff.
- Assist the Action Officer with the coordination of DV visits, conferences, or meetings. Resolves potential billeting, transportation, 11nd protocol support problems.
- Uses varied and advanced computer software to create, format, modify, edit, and print a variety of letters, reports, memos, and other textual documents.
Job family (Series)
Conditions of Employment
- U.S. Citizenship Required
- Males must be registered for Selective Service, see www.sss.gov.
- This posn is subject to provisions of the DoD Priority Placement Program
- Disclosure of Political Appointments
- May be required to work an irregular tour of duty.
- Must be able to obtain and maintain a Top Secret Clearance.
- This is a drug testing designated position. The incumbent is subject to random testing for drug use.
QualificationsSpecialized Experience: One year of specialized experience for GS-0303-07 level positions which includes possessing comprehensive working knowledge of a complex body of rules, practices, and protocol procedures that require extended training and experience to perform a variety of interrelated and nonstandard assignments to resolve a wide range of protocol issues and problems that requires the employee to exercise considerable judgment. Knowledge of duties, priorities, commitments, policies, and program goals of the organization sufficient to perform non-routine assignments, such as independently interpreting new instructions and procedures. Knowledge of protocol principles, practices, and techniques, especially in the area of military ceremonies, customs, and rituals. Knowledge and skill to recognize the dimensions of protocol problems and to collect the necessary information, establish the facts, and take or recommend action. Knowledge of various steps and procedures needed to perform duties, to ensure all actions are accomplished and if problems exist, to identify other alternatives as needed. This definition of specialized experience is typical of work performed at the GS-06 grade/level position or equivalent in the federal service.
FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-06 level is required to meet the time-in-grade requirements for the GS-07 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks.
KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
1. Knowledge of international, national, DOD, and agency protocol principles.
2. Knowledge of the functions of support organizations and private organizations.
3. Knowledge of culture, customs, mores, and religious tenets of most nations.
4. Knowledge of extensive rules, procedures, or operations applied to secretarial and clerical assignments to perform the procedural and administrative work of the office, such as preparing editing documents, locating and assembling information for various reports.
5. Knowledge or software programs to produce a wide range of documents requiring the use advanced software functions to enhance productivity or meet the needs of complex formats: graphics or tables within text, to edit and reformat electronic drafts, and to update and revise existing databases or spreadsheets.
6. Skill in planning protocol events.
7. Skill in written and oral communication.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
This job does not have an education qualification requirement.
You MUST have one or more listed eligibilities (click "Learn more about this agency" button above) to be considered. Eligibility claims must be supported with required documentation submitted with each application package to be considered. "Transfer" and "Reinstatement" or equivalent eligibles must provide their most current SF-50 and the SF-50 reflecting the highest grade held if not reflected on most current/separation SF-50. *Air Force is not responsible for erroneous eligibilities you list or fail to list.
Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible click here. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated well qualified or above for this position. You must submit a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting position, grade level, and duty location.
Employed Annuitants (Reemployed Annuitants): Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants. Click here for more information.
90-Day Register: This announcement may result in a 90-day register that may be used to fill like vacancies for 90 days after the closing date. Applicants may be referred for consideration as vacancies occur.
Direct Deposit: All federal employees are required to have direct deposit.
If you have questions regarding this announcement and have hearing or speech difficulties click here.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
The resume/documents you submit must support your responses to the online questionnaire. If your application contradicts or does not support your questionnaire responses, you will receive a rating of "not qualified" or "insufficient information" and you will not receive further consideration for this job.
Applicants who meet the requirements for and apply as a non-competitive eligible that meet minimal qualifications and other requirements of this position, will be given consideration as a non-competitive candidate and will be referred unless blocked by an individual with priority/preference. Noncompetitive applicants do not need to respond to the assessment questions with the A through E responses indicating level of experience/training.
Applicants who disqualify themselves will not be evaluated further.
APPRAISALS/AWARDS: Hiring Managers use objective methods and consider previous performance appraisals and awards in the selection process. Current Federal Civilian employees should list any relevant performance related rating and/or awards in your resume.
Background checks and security clearance
Drug test required
The following documents are required and must be provided with your application. Other documents may be required based on the eligibility/eligibilities you are claiming. Click here to view the AF Civilian Employment Eligibility Guide and the required documents you must submit to substantiate the eligibilities you are claiming.
- Online Application - Questionnaire
- Resume - must include beginning and ending month and year for each employment period, hours worked and supervisor
- Transcripts - if you are basing your qualifications on education or if the position requires education, you must submit copies of your transcripts
- Registration/License - active, current registration/license if applicable for the position
- If claiming VRA, VEOA or Veterans' Preference - a copy of your DD Form 214, which must include character of service or a Statement of Service/Proof of Service which must include service dates and character of service. In addition, if claiming 10-point preference and/or 30% Disabled Veteran, you must submit a VA Letter or a disability determination from a branch of the Armed Forces (or documentation of Purple Heart, if applicable) and a SF 15 (Application for 10-point veteran preference).
Performance Appraisals for Current Federal Civilian Employees - Most recent performance appraisals (dated within last 3 years) showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable. Applicant should not submit an appraisal that does not include this information.
Awards for Current Federal Civilian Employees - Copies of any award received within the last 3 years.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
The complete Application Package must be submitted by 11:59 PM (ET) on 08/15/2018
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/10280950
To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the application questionnaire. Please ensure you click the Submit My Application button at the end of the process.
To apply for this position, you must provide a complete Application Package which includes:
1. Your Resume (your latest resume will be used to determine your qualifications). If you submit more than one copy of your resume, only the most recent (latest) version will be reviewed. The latest timestamp will be used to determine which version of your resume is "most recent."
- It is your responsibility to check the status and timestamp of all documents you submit as part of your application.
- If your resume includes a photograph or other inappropriate material or content, you will not be considered for this vacancy.
- For qualification determinations your resume must contain hours worked per week and dates of employment (i.e., hours per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as insufficient and you will not receive consideration for this position.
3. Additional Required Documents (see Required Documents section below). Ensure all submitted documents contain your full name, address, phone number, and last four digits of your social security number.
If you are unable to apply online, view the following link for information regarding Alternate Application. The Vacancy ID is 10280950
PLEASE NOTE: It is the applicant's responsibility to verify that information entered and/or uploaded, (i.e., resume) is received, accurate, and submitted by the closing date. You may verify your documents have been processed with your application package successfully. You can access your USAJOBS account to do so by clicking here. Uploaded documents may take up to one hour to clear the virus scan.
Human Resources WILL NOT modify or change any answers submitted by an applicant.
Agency contact information
Total Force Service Center
105 Washington Square
Offutt AFB, NE 68113
Once your application package is received an acknowledgement email will be sent.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility and qualifications for consideration. If you are determined to be ineligible or not qualified, your application will receive no further consideration.
To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select My Applications, and click on the more information link under the application status for this position.
If you do not provide an email address, you are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you.
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Legal and regulatory guidance
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/507454600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.