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    The position is located in the Office of the Director (OD), Quality Improvement Unit (QIU) Court Services and Offender Supervision Agency for the District of Columbia (CSOSA). The incumbent of this position will be responsible for continually evaluating the quality, efficiency, and effectiveness of the agency's policy development and management practices, implementing best practices, conducting training, and providing leadership with timely counsel on all policy matters. As a result, the position is central and highly visible.

    Applications for this position are being processed through an on-line applicant assessment system that has been specifically configured for Court Services and Offender Supervision Agency applicants. Even if you have already developed a resume in USAJOBS, you will need to access this on-line system to complete the application process. To obtain information about this position and TO APPLY, please click on https://www.avuecentral.com/casting/aiportal/control/toVacancy?referenceCode=VJUAD.

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    (The duties described reflect the full performance level of this position)

    Plans and manages policy-related projects from the concept development stage through implementation and management. Identifies requirements, develops technical and administrative approaches, and coordinates project resources. Ensures the development of concise and effective directives, and maintains an effective system of keeping policies and procedures current. Facilitates workgroups to develop business process flows which serve as the basis for new or revised directives.

    Develops and monitors policies, procedures and systems for establishing, operating, and assessing the effectiveness of administrative control systems and line or operating programs. Recommends procedures and controls, both internal and external.

    Researches and/or analyzes problems, issues, or program requirements.

    Supervises a group of policy analysts performing work at the GS-13 level. Performs the administrative and human resource management functions relative to the staff supervised. Establishes guidelines and performance expectations for staff members. Effects disciplinary measures as appropriate to the authority delegated in this area.

    Travel Required

    Not required

    Supervisory status


    Promotion Potential


    Who May Apply

    This job is open to…

    United States Citizens

    Questions? This job is open to 1 group.

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/505496600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.