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    Duties

    Summary

    Maintains records, files, statistical data, and suspense system. Assists in maintaining leave records, and time and attendance records. Prepares invoices, supply and equipment requests. Understands and articulates policies relating to patron fees, waiting lists and program events. Ensures risk management procedures (i.e., abuse prevention, identification, and reporting procedures; accident prevention, etc.) Monitors supplies and resources. Orders office supplies.

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    Responsibilities

    Receives children, youth, parents, and other visitors in a courteous manner. Answers telephones, ascertains nature of call and directs caller to appropriate staff, takes a message or personally provides desired information. Provides customer service expected in a "First Choice" organization.

    Utilizes an electronic cash register system and calculator to compute and record individual transactions for customers and to enter data into predefined categories for regulatory signed statistical reports and tracking of income data as it pertains to the CYS program as required. Inputs data into CYMS as required.

    Provides administrative support including typing/word processing, mail preparation, copying, distribution, telephone calls, and travel orders for CYS personnel.

    Using office automation equipment and word processing software, prepares a variety of correspondence, memorandums, briefings and Daily Activity and other reports required for day-to-day operation. Refers to agency regulations, flip charts, dictionaries, and other typical office reference materials to ensure proper format, grammatical accuracy, and correct spelling.

    Travel Required

    Occasional travel - You may be expected to travel for this position.

    Supervisory status

    No

    Promotion Potential

    2

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/504813400. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.