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    Duties

    Summary

    This position is being filled on a full-time basis. This is a 2-year developmental program. After successful completion of the program, you may be non-competitively converted to a term (not to exceed 1-4 yrs) or permanent appointment.

    This position is located in the Hemet District Office at 3095 W. Devonshire Ave., Hemet, CA..

    Additional selections may be made for this vacancy 6 mos. from the closing date of this announcement.

    This is a career-ladder position leading to the GS-8 grade level.

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    Responsibilities

    • Customer Service Representatives (CSRs) provide assistance to beneficiaries and the general public in person, by telephone, or in writing.
    • CSRs conduct interviews to determine the nature of the caller's question or issue; explain technical information, gather facts, evaluate evidence, and take action to resolve problems relating to all Social Security programs.

    Travel Required

    Not required

    Supervisory status

    No

    Promotion Potential

    8

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/504437500. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.