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    Duties

    Summary

    Once selected for the Claims Representative position in SSA, you will contribute to the Agency's mission through direct and personal service to the public. This includes speaking with beneficiaries about their rights under the Social Security laws, gathering facts and evidence to establish eligibility for benefits, making critical decisions to determine the amount of benefits paid to individuals, and using state-of-the-art computer technology to access and update information about claims.

    APPLICATIONS WILL ONLY BE ACCEPTED FROM those eligible for the Interagency Career Transition Assistance Program (ICTAP) in the commuting area of the locations listed in the vacancy announcement and VEOA eligibles.
    To be eligible under the VEOA, an applicant must be a preference eligible OR a veteran separated after 3 or more years of continuous active service performed under honorable conditions. Veterans who were released shortly before completing a 3-year tour are considered to be eligible.

    Location: Social Security Administration, Gainesville Field Office, 4562 NW 13th Street, Gainesville, FL 32609

    NOTE: This position is full-time.

    Additional selections may be made within six months from the closing date of this announcement.

    PROMOTION POTENTIAL: GS-11 is the full performance level.

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    Responsibilities

    Social Insurance Specialists (CR) provide assistance to the public in person, by mail and by phone, to establish eligibility for Social Security benefits. They conduct interviews and work with claimants to determine their eligibility for payment, file for administrative appeals, process claims and authorize them for payment, provide referral services, and identify and investigate potential program abuse.

    Travel Required

    Not required

    Supervisory status

    No

    Promotion Potential

    11

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/499791300. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.