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    The Consumer Financial Protection Bureau is seeking non-paid volunteers to encourage interest in public service careers and provide valuable work experience. As a non-paid volunteer, students will gain first hand experience performing a variety of tasks related to supporting the activities of the Bureau.

    Opportunities are available in the following divisions:

    -Director's Front Office

    -Consumer Education and Engagement

    -Operations Front Office

    -Technology and Innovation

    -Human Capital

    -Research, Markets, and Regulations

    The incumbent(s) will serve at the Bureau as a student volunteer. Volunteer student interns may work during the school year and/or during school vacation periods. The student intern must commit to volunteering at least 15 hours a week. A work schedule will be established once on-board.

    See our tips on the application process and printable checklist to ensure each step of the application is completed.

    Learn more about this agency


    Sample projects may include, but are not limited to:

    • Support Bureau-wide initiatives and engagement activities including, the Bureau’s strategic planning processes, policy prioritization initiative, Enterprise Risk Management initiative, performance management activities, and other emergent strategy and process initiatives
    • Collaborate with data section team members including leadership to define and document business processes and software requirements for technology initiatives, including workflow management systems, public-facing digital products, and business analysis tools.
    • Help create a standard operating procedure or guidance document for collecting and reporting data for required annual reports
    • Help team members create a query able database of the agreements that will open a new avenue for credit card market monitoring and should maximize the utility of the collected agreements the Bureau is required to solicit. This database will allow us to track changes over time and better analysis the wealth of information in the credit card agreements. The volunteer will review individual agreements and input them into the database, culminating in an analysis of the database they have created. We envision this project will allow the volunteer to see the project through from beginning to end.
    • Help team members assess current bankruptcy options available to consumers who are unable to pay their debts and research the range of services that are available to facilitate the bankruptcy process.
    • Assist with various work streams related to the servicing industry and the Bureau's mortgage servicing rules. Includes preparing summaries of qualitative and quantitative research to be included in a Bureau report and conducting research into defined topics to support an ongoing study of the mortgage servicing industry.
    • Help team members research organizational transformation opportunities, and assist in developing an operating plan to support organizational transformation and modernization.
    • Assist with the organization and planning of two day-long orientation meetings for newly appointed members of the Bureau's advisory groups. This includes meeting binder development that requires researching various aspects of the Bureau.

    Travel Required

    Not required

    Supervisory status


    Promotion Potential


    Who May Apply

    This job is open to…

    This opportunity is open to students currently enrolled at least half-time in an accredited four year college or university.

    Questions? This job is open to 1 group.

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/496894200. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.