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    This positon is located in the Family Readiness Division of CNIC’s FFR Department. The mission is to provide information and referral, and education and training to facilitate achieving operational, personal and family readiness. Fleet and Family Support Programs (FFSP) and services are grouped into three major functional areas: Deployment and Readiness Programs, Crisis Response Programs, and Career Support and Retention Programs. This position is established to analyze, evaluate, and advise management on the effectiveness of line programs and/or the efficiency of the management of assigned programs. Also, to maintain accountability for the full range of assigned responsibilities associated with the Navy’s Transition Assistance Program.

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    Program Support duties comprise 40% of incumbent’s time and include but are not limited to:                                                

    • Serves as a Program Analyst for FFSP and provides policy/program and data management expertise for the Navy’s FFSPs to ensure a high quality, flexible, support program of human services for active duty military and their families.
    • Analyzes and manages Transition Services (e.g., employment assistance services, education opportunities, Veterans' benefits, relocation, family employment, volunteer assistance) that benefit eligible active duty service members and their family members to enhance personal readiness and speedy attainment of career milestones, as well as successful entry/re-entry into the civilian workforce.
    • Develops new methods, organizational structures, and management processes to improve the efficiency and effectiveness of the Transition Program Navy-wide.
    • Maintains constant awareness of barriers affecting transitioning military personnel and family members suitable for Navy personnel to participate in. 
    • Counsels and advises program managers on methods and procedures, management surveys, management reports, and control techniques.
    • Serves as the subject matter expert on issues related to transition services support for Sailors and their families. Provides individual and family assistance and assessment counseling services.
    • Keeps abreast of Department of Defense (DoD) policies, priorities, provisions, and intent of new and emerging programs. Identifies installation needs and concerns to leadership and presents recommendations, plans, and assistance to influence readiness and retention issues.
    • Participates in strategic planning, projects short- and long-term plans, identifies resources required to respond to DoD and Department of Navy (DON) trends and directives.
    • Performs efficient management of resources for maximum support of service delivery.
    • Ensures services are available to eligible members of the total force population.
    • Writes and prepares documentation in the form of spreadsheets, Power Point presentations, databases, word documents for presentations and proposals to higher-level authority, including management, Congress, and other agencies.  
    • Conducts presentations and trainings on subject matter related to the work area.

    Data Analysis duties comprise 50% of incumbent’s time and include but are not limited to:                                                                                                                  

    • Assesses needs and provides continuing transition assistance to leadership, organizations, and serviced populations through Region Work and Family Life (WFL) Coordinators.
    • Analyzes issues, facilitates/identifies best course of action, determines potential impact to subordinate organizations, and recommends corrective action.
    • Establishes performance assessment techniques that demonstrate program impact.
    • Conducts detailed analysis of complex functions and work processes to recommend resource modifications or changes to policies and procedures to improve program efficiencies. 
    • Develops and uses self-assessment, community-assessment, and various measurement tools to identify trends, organizational needs, Navy and Unit demographic profiles.
    • Designs, manages, develops, and implements procedures to monitor, analyze, and document service and program effectiveness.
    • Performs statistical/analysis work to include collecting, computing and analyzing statistical data obtained from the Defense Manpower Data Center (DMDC).  
    • Conducts quality assurance analysis on data entered by Regions Transition Assistance Program (TAP) Coordinator into DMDC.
    • Participates with military and other government agencies in the definition of military family research requirements, the planning for research utilization, and the establishment of objectives and policies pertaining to military families.

    Marketing duties comprise 10% of incumbent’s time and include but are not limited to:              

    • Develops and implements marketing plans for Transition Assistance Program.
    • Collaborates with marketing team to design public relations strategies to ensure target populations are informed of services and activities.
    • Researches, writes articles, prepares, and delivers presentations on services and activities.
    • Partners with members of military service organizations; researches, organizes, designs, procures, and disseminates community resource information.
    • Establishes and maintains contacts with professional associations, base agencies, and others to maintain, enhance and deliver comprehensive services.
    • Identifies and develops formal and informal local networks to enhance service delivery (e.g., guest speakers, subject matter experts, etc.)
    • Establishes, maintains, updates, and disseminates resource and promotional materials.
    • Uses various forums and media to reach the serviced population, including conferences, meetings, in-person briefings/presentations, and via telephone, television, radio, and/or the internet.

    Travel Required

    Occasional travel - Occasional travel up to 20% may be required.

    Supervisory status


    Who May Apply

    This job is open to…

    United States Citizens

    Questions? This job is open to 1 group.

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/496578800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.