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    The Bureau of Consumer Protection's mandate is to protect consumers against unfair or deceptive acts or practices. The Bureau enforces a variety of consumer protection laws enacted by Congress, as well as trade regulation rules issued by the Commission. Its actions include individual company and industry-wide investigations, administrative and federal court litigation, rulemaking proceedings, and consumer and business education. In addition, the Bureau contributes to the Commission's ongoing efforts to inform Congress and other government entities of the impact that proposed actions could have on consumers.

    This position is located in the Division of Financial Practices in the Bureau of Consumer Protection. Financial services play an important role in the daily lives of virtually all Americans. The Division of Financial Practices promotes truthfulness and fairness in the marketplace by challenging unfair or deceptive practices in non-bank financial services, including in the areas of FinTech, lead generation, short-term loans, debt collection, student loan debt relief, mortgage relief, and automobile advertising and financing.

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    As a Program Specialist at the full performance level, the incumbent:

    Establishes and maintains a wide variety of files and databases related to cases, contacts with federal and state agencies, outside counsel, and others.

    Performs online or database research on assigned projects, including locating information from computerized databases such as LexisNexis or Westlaw and other online sources.

    Assists Division staff in preparing materials including briefing books and PowerPoint presentations for conferences, task forces, speeches, and meetings; and pleadings and exhibits for court filings and other litigation matters.

    Assists Division staff in implementing asset freezes and document preservation orders, including by electronically serving court orders via e-mail and facsimile, contacting financial institutions and other industry representations, and creating spreadsheets tracking the results.

    Proofreads, formats (including creating electronic Tables of Authorities and Tables of Content), and cite-checks various, sometimes complex, documents to ensure procedural, grammatical, and typographical accuracy and conformance to general policy and to local court and Electronic Case Filing (ECF) rules, if applicable.

    Maintains status reports regarding matters under investigation and in litigation within the Division, including reports that track staffing and the substantive nature of the matter.

    Performs daily administrative program support duties including: assisting with staff timesheets; ; matter initiation and update reports; scheduling appointments and managing files for the Associate and Assistant Directors; travel and expense reports of Division staff; procuring supplies, equipment, repair and maintenance services, and managing other Division purchases; greeting Division visitors and arranging for their entry to the building; answering the Division telephone line and monitoring the Division voicemail; copying, scanning, and sending documents; and logging transmission of documents containing sensitive personally identifiable information.

    Acts as Contracting Officer's Representative (COR) for Division contracts and prepares all necessary documentation, to execute monitor, and maintain the contracts.

    Maintains the Division's budget data and records. Identifies financial needs and issues and monitors the financial and acquisition activities within the Division.

    Coordinates with the Bureau's Administrative Officer on property, space, furniture and equipment. Provides support to the other divisions as needed.

    Travel Required

    Not required

    Supervisory status


    Promotion Potential


    Who May Apply

    This job is open to…

    U.S Citizens

    Questions? This job is open to 1 group.

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/496557400. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.