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    Summary

    OUR MISSION: To fulfill President Lincoln's promise "To care for him who shall have borne the battle, and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

    The Department of Veterans Affairs (VA) needs employees who possess the energy, compassion, and commitment to serve those who served our Country. Whatever the job title, every position in VA will give you a chance to make a meaningful and personal contribution to the lives of truly special and deserving people - our Veterans. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. Working for VA is one of the most emotionally satisfying and professionally rewarding ways to dedicate the best within you to your Country's service.

    If you are transitioning from the military or a Veteran already, we invite you to explore the benefits of continuing your career at the VA. The VA is committed to hiring Veterans. The VA is much more than just another employer. It is an honorable, open and welcoming community of those who care. Gratitude is our motivation and service is our mission.

    The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence ("I CARE").

    America's Veterans need you! To find out more, go to http://www.va.gov/jobs/.

    Learn more about this agency

    Responsibilities

    This position is located in the Pension & Fiduciary (P&F) Service under the Office of the Deputy Under Secretary for Disability Assistance. P&F Service administers VA's pension program for wartime veterans and their survivors, dependency and indemnity compensation (DIC) program for survivors of Veterans who die as a result of service-connected disabilities, and burial benefits program for Veterans. The Service also administers VA's fiduciary program, which protects beneficiaries who as a result of disability or advanced age are unable to manage their financial affairs. P&F Service is responsible for the development of policy, procedures, training, and oversight of the delivery of VA pension, DIC and burial benefits and fiduciary activities worldwide. The incumbent serves as a Program Analyst who serves as the primary control point for all front office issues, recommending program solutions to program officials and supervisors including modified work methods; procedural changes; systems variations; acceptance of new technology developments; improvements in program operations; and promotes efficiency and cost savings.

    Major Duties include:
    Ensure time and attendance records are accurately maintained and submitted for timely processing
    Responsible for providing advice, assistance, and consultation to callers and/or visitors in a timely, professional, and courteous manner
    Effectively analyzes, distributes and maintains correspondence tracking system to ensure timeliness of reports, assignments, and replies to control correspondence.
    Ensures assignments are accurately reflected in appropriate tracking system
    Takes proactive approach to book necessary meeting/conference rooms

    Work Schedule: 8:00 am to 4:30 pm

    Position Description Title/PD#: Program Analyst PD# 375752
    Travel Required: Not Required
    Relocation Authorized: No

    Subject to a background/suitability investigation.
    You may be subject to a probationary period.
    Selective Service Registration is required for males born after 12/31/1959

    Travel Required

    Not required

    Supervisory status

    No

    Promotion Potential

    11

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/496448500. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.