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    WHAT DOES A VOLUNTEER TAXPAYER ADVOCACY PANEL MEMBER DO? Taxpayer Advocacy Panel members are strictly volunteers and will not receive a salary. You have a unique opportunity to contribute to improving your tax administration system by becoming a member of the IRS Taxpayer Advocacy Panel (TAP). The mission of the TAP is to listen to taxpayers, identify taxpayers’ issues, and make recommendations for improving IRS service and customer satisfaction.

    The TAP serves as an advisory body to the Secretary of the Treasury, the Commissioner of Internal Revenue, the National Taxpayer Advocate, and IRS Division Commissioners to improve IRS service and customer satisfaction. Panel members serve a three-year appointment.

    WHAT IS THE TAXPAYER ADVOCATE SERVICE? If you're ready for a challenging career opportunity, consider a career with the Internal Revenue Service Taxpayer Advocate Service (TAS). The Taxpayer Advocate Service is an independent organization within the IRS. The TAS mission is to assist taxpayers in resolving their problems with the IRS (Case Advocacy), and to identify and propose administrative and legislative solutions to mitigate those problems (Systemic Advocacy).

    Positions will be filled in the following States: Alaska, California, Hawaii, Kentucky, Massachusetts, Michigan, New Hampshire, New Mexico, North Dakota, New York, Oregon, Pennsylvania, Rhode Island, Texas, Vermont, and Wyoming.

    Alternate Panel Members will be recruited for in all of the states above and the following states: Colorado, Washington D.C., Delaware, Kansas, Michigan, Ohio, South Dakota, Virginia, and Washington.

    Applicants selected from these locations will serve a three-year membership term beginning in December 2018, or be chosen as an alternate member to be considered for membership if a vacancy occurs in their location during the the three years.

    Learn more about this agency


    As a Volunteer Taxpayer Advocacy Panel member you will:

    • Serve in an advisory capacity to the IRS through meetings and focus groups;
    • Solicit taxpayer input on specific issues and channel the feedback to the agency;
    • Identify, prioritize, and elevate as necessary, taxpayer issues to the IRS;
    • Participate in taxpayer outreach opportunities by speaking to individuals and groups about the Panel;
    • Annually report and publish the results your teams work.

    Travel Required

    Occasional travel - May involve infrequent overnight travel to attend multi-day meetings/events? (Note: Panel members will be reimbursed by the IRS for authorized travel expenses.)

    Supervisory status


    Promotion Potential


    Who May Apply

    This job is open to…

    **AMENDED** Closing Date Extended until May 11th, 12 p.m. EST.

    -U.S. Citizens, no prior federal experience is required.
    -Cannot be a current Treasury or IRS employee or have worked for the Treasury or IRS within the past three years.
    -Cannot be a current volunteer TAP member or have served as a volunteer TAP member within the last three years.

    Questions? This job is open to 1 group.

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/494689000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.