• Help



    WARTAC Challenge
    The Warrior Training Advancement Course (WARTAC) is a pilot program sponsored by the Department of Veterans Affairs (VA), Veterans Benefits Administration (VBA), in partnership with the Department of Defense (DoD), to train wounded warriors and transitioning Service members to process VA disability claims. WARTAC is open to Wounded Warriors and active duty Service members in the transition process (generally within 90 to 120 days of discharge). This 14-week training program provides participants with an opportunity to learn the skill set of a VA Veteran Service Representative (VSR). The ultimate goal is to hire participants as Veterans Service Representatives at VBA Regional Offices. Consequently, participants must meet performance standards, which include production and quality elements. If you meet one of the following Special Appointment Authorities you may be considered. However, you must also meet the qualifications for the position.

    You are required to select your top three (3) locations for which you wish to be considered for upon graduation. Ultimate selections will be used on the needs of the agency.

    Veteran Recruitment Appointment (VRA) - This authority allows consideration of any Veteran who is service-connected disabled OR separated within the last three (3) years; OR in receipt of a Campaign Badge or Expeditionary Medal; OR in receipt of the Armed Forces Service Medal for participation in a military operation AND separated under honorable conditions (honorable or general discharge).

    *Service members who are currently on Active Duty and expect to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days are eligible for consideration.

    Special Employment Consideration - VOW Act
    WARTAC is open to Wounded Warriors and active duty Service members in the transition process (within 90 to 120 days of discharge). In accordance with the VOW to Hire Heroes Act of 2011, transitioning Service members must:
    Meet all qualifications and eligibility requirements for the job opportunity; submit certification on letterhead on letterhead of the appropriate military branch of service and contain the military service dates including the expected discharge or release date and the character of service; and separate from the armed forces within 120 days after the date of the certification submission.

    Learn more about this agency


    At the GS-07 level, the incumbent performs in a trainee capacity, work assignments will be under close technical supervision and review. The full performance GS-10 Veterans Service Representative (VSR) explains benefit programs and entitlement criteria, conducts interviews, identifies issues, gathers relevant evidence, adjudicates disability claims, and inputs data necessary to generate the disability award and notification letter to the veteran describing the decision and the reason for it. VSR duties include but are not limited to:

    • Serves as a primary contact for veterans, their beneficiaries, and their representatives and is the decision-maker for compensation or pension claims. Explains the full range of VA benefits and all related programs.
    • Makes determinations as to eligibility for the type of benefit sought and analyzes, develops, and requests required evidence for certain claims requiring a rating decision.
    • Decides the necessity for and type of examination, reexamination or opinions to determine the existence of or to evaluate disabilities resulting from diseases or injuries.
    • Develops comprehensive requests for these examination/opinions to ensure appropriate evidence is received from which to adjudicate the claim.
    • Prepares correspondence to members of Congress and special interest groups on case assignments and other "controlled" correspondence.
    • Reviews all correspondence to private attorneys; acknowledges and revokes designations for private attorneys.
    • Utilizes various electronic data processing (EDP) systems for inputting data related to claims adjudication, processing, monitoring, and correspondence preparation.
    • Acts as an advocate for veterans and their beneficiaries in their dealings with other VA elements and organizations that effect their claims.
    Work schedule: 8:00 am to 4:30 pm
    Telework: May be available
    Virtual: This is not a Virtual position
    Position Description Title/PD#: WARTAC Challenge Camp Pendleton (2018-16) Vetearns Service Representative/ 37300A
    Relocation/Recruitment Incentives: Is not authorized
    Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.
    Time-in-grade: Applicants who are/were current federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-07 position, you must have served 52 weeks at the GS-05 level.

    Travel Required

    Occasional travel - You may be expected to travel for this position.

    Supervisory status


    Promotion Potential


    Who May Apply

    This job is open to…

    Eligible applicants under VRA and Camp Pendleton VSR (2018-16) WARTAC Candidates

    Questions? This job is open to 1 group.

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/491037600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.