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    Summary

    OUR MISSION: To fulfill President Lincoln's promise - "To care for him who shall have borne the battle and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?
    THIS ANNOUNCEMENT IS OPEN CONTINUOUS. Qualified applicants may be referred as early as February 15, 2018 after which, names will be pulled every two weeks from the open date until all positions are filled. Applications received after the first cut-off date, will be considered for the second cut-off, and so on throughout the life of the announcement and within your specific period of eligibility and thereafter as vacancies become available.
    The VA Black Hills Health Care System (VA BHHCS) is located in the beautiful Black Hills of Western South Dakota. South Dakota has No State Income Tax, has been named one of the Happiest and Safest States in the nation, is home to Top Ten Scenic Drives and Top Ten National Forests, features an Outdoor Life's Top City for Outdoor Enthusiasts and hosts the legendary annual Sturgis Motorcycle Rally.

    VA BHHCS is where we live and work in rural small town settings, only minutes from Rapid City's shopping, dining, cultural, and entertainment venues. We offer rich history, including Mammoths and Prehistoric Civilizations, the 7th Cavalry, Deadwood, and Mount Rushmore. Hiking, fishing, rock climbing, canoeing, water skiing, golf, snowmobiling, hunting, camping, downhill and cross country skiing, motorcycling--the opportunities are endless. The Black Hills includes stunning landscapes such as Black Elk Peak, Bear Butte, the Badlands and the Needles Highway.

    VA BHHCS is a multi-campus health care system, with approximately 1,300 employees, providing primary care, acute medicine, surgery, behavioral health, nursing home and domiciliary care from medical centers located at Fort Meade and Hot Springs, South Dakota as well as a staffed Community Based Outreach Clinic in Rapid City and numerous contracted and staffed clinics in Western South Dakota, Northern Nebraska and Eastern Wyoming. The VABHHCS is part of VA Midwest Healthcare System (VISN23), which includes facilities in Minnesota, North Dakota, Iowa, Nebraska, and South Dakota.

    Learn more about this agency

    Responsibilities

    The incumbent serves as a Medical Support Assistant (MSA) which functions as administrative support for the ADPCS Call Center at the Hot Springs Campus of the VA Black Hills Healthcare System.
    The MSA is responsible for scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines. Assignments at this level include, but are not limited to: scheduling, canceling, re-scheduling patient's appointments and/or consults; entering no-show information; monitoring the electronic wait list; preparing for clinic visits; monitoring both inpatient and outpatient appointments for areas of responsibility; ensuring encounter forms are completed in order to obtain appropriate workload credit; verifying and updating demographics and insurance information; processing all emergency and non-emergency transfers to other VA facilities or private hospitals; performing basic eligibility, co-pays and preauthorization requirements for specific coverage. Commute between the alternate duty stations maybe be required. Valid state issued drivers license required.

    Location: VA Black Hills Health Care System, Hot Springs VA Medical Center, Hot Springs, South Dakota
    Work Schedule: Duty tours will be one of three tours: 7:00 am-3:30 pm, 7:30 am-4:00 pm, or 8:00 am-4:30 pm, Monday - Friday.

    Functional Statement Title/#: Medical Support Assistant GS-0679-5
    Financial Disclosure Report: Not Required

    Travel Required

    Not required

    Supervisory status

    No

    Who May Apply

    This job is open to…

    United States Citizens

    Questions? This job is open to 1 group.

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/489610800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.