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    Duties

    Summary

    This National Guard position is for a IT Specialist (Customer Support), Position Description Number D0269000 / D0268000and is part of the NJ JFHQ G6, National Guard.

    NATIONAL GUARD MEMBERSHIP IS REQUIRED: This is an excepted service position that requires membership in a compatible military assignment in the National Guard. Selectee will be required to wear the military uniform. Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment. Applicants who are not currently a member of the National Guard must be eligible for immediate membership and employment in the National Guard in the military grade listed in this announcement.

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    Responsibilities

    As a IT Specialist (Customer Support), GS-2210-9/11, you will:

    • Install and configure workstation or network operating systems
    • Provide solutions to customer requests resolving hardware and software problems
    • Install and maintain hardware devices supporting information and operating systems
    • Perform intensive collection and analysis of data from the customer service database
    • Research trends and patterns to implement new or improved communications procedures
    • Assessing and determining actual problems and resolves or assigns unresolved requests

    Travel Required

    Occasional travel - You may be expected to travel for this position.

    Supervisory status

    No

    Promotion Potential

    11

    Who May Apply

    This job is open to…

    United States Citizens

    Questions? This job is open to 1 group.

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/487119800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.